Living in Spain · Moving from Australia & New Zealand

Moving to Spain from Australia or New Zealand: Health Insurance (2026)

Spain is one of the great long-haul moves — the climate, the food, the pace of life, and a healthcare system that genuinely stands up to scrutiny. But there is one thing every Australian and New Zealander has to get straight before they go: Medicare does not cover you in Spain, and neither does New Zealand’s publicly funded health system. You will need private health insurance from an insurer authorised in Spain — both to satisfy the visa rules and to actually get seen by a doctor. This guide explains exactly how that works, route by route.

Why Medicare and NZ public healthcare stop at the borderThe residence visa routes for Australian and New Zealand citizensWhat a visa-suitable Spanish health policy has to includeEnglish-speaking advisers who handle the policy and certificate for you
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Australia & New Zealand at a glance
Medicare in SpainNo — not covered
Visa needed?Yes — non-EU
Private health coverRequired
DistancePlan the timing
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The big question

Does Medicare cover me in Spain?

Let’s answer the question people actually type into Google, and answer it plainly: no, Medicare does not cover you in Spain. Not as a tourist, and certainly not as a resident.

Medicare is Australia’s domestic health scheme. It funds care delivered in Australia to people who are enrolled and eligible. The one mechanism that extends any Medicare-style benefit overseas is the network of Reciprocal Health Care Agreements (RHCAs) that Australia has signed with a small number of countries — and this is the crucial detail: Spain is not one of them.

Australia currently has reciprocal healthcare agreements with eleven countries: Belgium, Finland, Italy, Malta, the Netherlands, New Zealand, Norway, the Republic of Ireland, Slovenia, Sweden and the United Kingdom. Spain does not appear on that list. Several of Spain’s European neighbours do, which is precisely why so many Australians assume Spain must be covered too. It isn’t.

Sources: Services Australia — Reciprocal Health Care Agreements, servicesaustralia.gov.au; and Victorian Department of Health — Reciprocal healthcare agreements (country list), health.vic.gov.au.

The bottom line: there is no reciprocal arrangement between Australia and Spain to fall back on. If you need a GP, a specialist, a scan or a hospital bed in Spain, it will be paid for by a Spanish public entitlement you have earned (usually through working and paying social security), or by a private health insurance policy — not by Medicare.

And even where an agreement does exist, it is narrower than people think

It is worth understanding what an RHCA actually delivers, because it explains why it would not solve your problem even if Spain were on the list. These agreements are designed for visitors. In general they give a visiting resident of one country access to the other country’s public system for immediate, medically necessary treatment that is required before returning home. The official guidance is explicit that the agreements do not cover treatment where there is no immediate medical necessity, treatment in a private hospital, ambulance cover, dental care, elective treatment, or medical evacuation home.

In other words, an RHCA is emergency-style cover for a traveller who will be going back. It is not a substitute for the ongoing, routine, chronic and preventive healthcare that a person who has actually moved to another country needs. So even in Italy or Ireland, an Australian who relocates permanently would still need proper local cover. In Spain, where there is no agreement at all, the point is simply more obvious.

Source: Victorian Department of Health — what reciprocal healthcare agreements do and do not cover, health.vic.gov.au.

Related Guides for New Zealanders and Australians Moving to Spain

New Zealanders

Australians

For Kiwis

Does New Zealand’s public health system cover me in Spain?

The answer is the same, for the same underlying reason. New Zealand’s publicly funded health and disability services are delivered in New Zealand, to people who are eligible and physically there. Being a New Zealand citizen does not create a pot of money that follows you to Valencia and pays your Spanish medical bills.

New Zealand does have reciprocal health agreements — but only two, and both are for temporary visitors: one with Australia and one with the United Kingdom. Official guidance notes that these agreements provide some publicly funded health services in some situations, and that neither agreement covers everything. Spain is not part of any New Zealand reciprocal health agreement.

Sources: New Zealand Government — Who can get public health services in NZ, govt.nz; Health New Zealand — Eligibility for publicly funded health services, healthnz.govt.nz; Health New Zealand — Reciprocal health agreements, healthnz.govt.nz.

New Zealand’s own travel guidance is refreshingly direct about the consequences. The Ministry of Foreign Affairs and Trade warns travellers not to go overseas without insurance, pointing out that even minor medical treatment can be expensive and stating flatly that the New Zealand Government will not pay these costs. The same guidance specifically addresses people who are moving abroad rather than holidaying, suggesting they consider cover for the journey and for the period it takes to arrange insurance at their destination.

Source: SafeTravel (New Zealand Ministry of Foreign Affairs and Trade) — Travel insurance, safetravel.govt.nz.

A note on ACC: ACC cover for accidents that happen overseas is limited and situation-specific — it is not a general health insurance policy and it is not designed to fund life as a resident of another country. Treat it as irrelevant to your planning for Spain, and check your own position with ACC directly if you think an exception might apply to you.

The practical upshot for New Zealanders is identical to the Australian position: you arrange private health insurance in Spain, from an insurer authorised to operate there. For most residence visa routes that is not optional — it is a document the Spanish authorities expect to see.

Immigration status

Do Australians and New Zealanders need a visa to live in Spain?

Yes. Australian and New Zealand citizens are non-EU, third-country nationals in the eyes of Spanish immigration law. As an Australian or New Zealand passport holder you can currently travel to Spain and the wider Schengen area as a visitor without a visa for short stays — the standard allowance is up to 90 days in any 180-day period. That is generous for a holiday or a scouting trip. It is not a way to live in Spain.

To stay beyond that short-stay allowance and become a resident, you need to apply for the appropriate residence visa, and for most routes you apply from Australia or New Zealand, at the Spanish consular office that covers where you live, before you travel. And here is the link back to healthcare: the main long-stay routes require you to hold private health insurance from an insurer authorised in Spain as part of the application file. No suitable health policy, no visa.

The table below sets out the routes Australians and New Zealanders most commonly use.

Visa routeWho it’s forHealth insurance
Non-Lucrative Visa (NLV)Retirees and financially independent people living on pensions, savings or investment income who will not work in SpainRequired — full private cover, no copayment, no limits
Digital Nomad Visa (DNV)Remote workers and freelancers earning from employers or clients outside SpainRequired — full private cover, or the social security route depending on how you are engaged
Student visaAustralians and New Zealanders studying in Spain — language school, university, exchange or postgraduateRequired — visa-suitable student cover
Work / highly qualified visaThose with a Spanish job offer, sponsorship or an intra-company transferOften via the employer and Spanish social security once working; private cover may be needed to bridge the gap
Family routeJoining a spouse, partner or family member who already holds Spanish residencyDepends on the sponsor’s status — private cover often required for each person named

We help most often with the Non-Lucrative Visa and the Digital Nomad Visa, because those are the two routes where the health-insurance rule is applied most strictly and where the exact policy wording matters most.

Note on immigration advice: we are health insurance specialists, not immigration lawyers. Income thresholds, document checklists, appointment systems and processing times are set by the Spanish authorities and can change without much notice, and practice varies between consular offices. Always confirm the current requirements with the Spanish consular office that covers you. What we handle is the part we know inside out — the visa-suitable health policy and the certificate that goes into your file. You can find the Spanish diplomatic network for Australia via the Embassy of Spain in Canberra.
Why it’s required

Why private health insurance is required — and what it must include

For an Australian or New Zealander moving to Spain, private health insurance does three jobs at once. First, it satisfies the visa rule. Second, it fills the hole left by Medicare or the New Zealand system not covering you abroad. Third — and this is the part people underrate — it gives you fast, direct access to GPs, specialists, diagnostics and hospital care from the day your policy starts, without waiting to qualify for the Spanish public system.

But not any policy will do. Spanish consular guidance is specific about what visa-compliant cover looks like. For the Non-Lucrative Visa, the published requirements state that the policy must be with an insurance entity authorised to operate in Spain, must be valid for one year, and must cover all beneficiaries of the visa for the risks insured by Spain’s public health system. It must have no deductible, no copayment, no waiting period and no coverage limit, and must cover 100% of medical, hospital and out-of-hospital expenses. The guidance is also explicit that travel insurance with medical assistance coverage will not be accepted.

Source: Spanish Ministry of Foreign Affairs, European Union and Cooperation — consular guidance on the non-lucrative residence visa, exteriores.gob.es.

What a visa-suitable policy needs to include

  • Full comprehensive cover from an insurer authorised in Spain — not travel cover, not emergency-only cover, not an international policy that pays you back later
  • No copayment (“sin copago”) where the route requires it — you do not pay a fee per consultation or per treatment
  • No deductible or excess, and no annual monetary cap on what the policy will pay
  • No waiting periods that would leave you uncovered during the visa period
  • Valid for the full visa period — typically a year — and kept in force for the whole time you live in Spain
  • Every applicant named — a policy covering only the main applicant is usually not enough for a family file
  • Repatriation may be expected on some routes; we confirm what your specific route and consular office require

These requirements vary slightly by route and by consular office, and they do get updated, so the safest approach is to have the policy set up by someone who does this every day. A comprehensive Spanish health insurance policy built for visa applicants is designed to tick these boxes from the outset rather than being retrofitted to them.

The most common Australian mistake: assuming the international or travel-medical policy you already hold will pass. Spanish consular guidance specifically excludes travel insurance for the non-lucrative visa, and a great many international policies carry an excess, a copayment or an annual limit — any one of which breaks the rule. It is one of the most frequent reasons applications get delayed or knocked back.
Applying

Applying from Australia or New Zealand: the distance problem

Here is where moving from Australia or New Zealand differs materially from moving from, say, the UK or Canada. Distance changes the logistics, and the logistics are what trip people up.

For the NLV and most long-stay routes you apply before you move, in person, at the Spanish consular office responsible for your state or region. Spain maintains a consular network across Australia, and its diplomatic mission in Wellington serves New Zealand. Which office handles your file depends on where you live, and appointment availability can be tight — particularly in the popular months. For a New Zealander in particular, an application may involve dealing with an office in another country or arranging documents to be sent a very long way. None of that is a problem if you plan for it. It is a serious problem if you leave it to the last month.

The second distance issue is document legalisation. Supporting documents issued in Australia or New Zealand — police checks, medical certificates, marriage and birth certificates — typically need to be legalised with an apostille and then officially translated into Spanish. In Australia the apostille is issued by the Department of Foreign Affairs and Trade; in New Zealand it is issued by the Department of Internal Affairs. Both are routine processes, but they take time, they sometimes require documents to be posted, and every step adds days. Confirm the current requirement for each document with your consular office, because what needs apostilling can differ by route.

  • Decide your route — retiree/NLV, remote worker/DNV, student, work or family — and get the current document checklist from the Spanish consular office that covers you.
  • Book the consular appointment as early as you can. In Australia and New Zealand, appointment lead times are frequently the longest single item in the timeline.
  • Start the document trail immediately: police check, medical certificate, proof of income or funds, then apostille and sworn translation as required.
  • Arrange your visa-suitable Spanish health policy and obtain the insurer’s certificate confirming it meets the authorised-insurer, no-copay, no-limit, full-cover requirements.
  • Attend the appointment with the complete file, submit, and wait for the decision.
  • Once approved, travel to Spain and complete your residency formalities after arrival — NIE and TIE — keeping the health policy in force throughout.

Because the health certificate has to exist before you file, insurance is one of the items to sort early rather than late. The good news is that it is also one of the quickest: an English-speaking adviser can usually get a policy and certificate issued far faster than a police check or an apostille comes back. If you want a hand with it, get a quote or contact us and we will walk you through the sequence.

Timing tip specific to the southern hemisphere: Australian and New Zealand movers often want to land in Spain in the northern spring or early autumn. Work backwards from that date and add generous buffers for appointments, apostilles and translations. Starting six months out is comfortable. Starting eight weeks out is stressful and sometimes impossible.
Cost & quality

How Spanish healthcare compares with Australia and New Zealand

This is the part that reassures people. Spanish healthcare is genuinely good. The public system is well regarded internationally for outcomes and life expectancy, and the private sector that sits alongside it is modern, well equipped and fast. Australians and New Zealanders arriving with quiet anxiety about “giving up Medicare” usually find the reality far better than they feared.

The structural comparison is interesting. In Australia you are used to a mixed model: Medicare underneath, private hospital and extras cover on top, gap payments in between, and the Medicare Levy Surcharge nudging higher earners into private cover. In New Zealand you are used to a strongly public system with private cover used to skip queues for elective work. Spain runs a similar mixed model — a strong public system funded through social security contributions, and a large, competitive private sector used by a substantial minority of the population for speed and choice.

What changes for you is the entry point. As a new arrival on a residence visa you are typically outside the public system until you earn access through employment and social security contributions, or through another defined route. Private cover is what bridges that, and for a retiree on the NLV it may well be the arrangement for good.

What private cover actually buys you day to day

The practical experience of Spanish private healthcare tends to surprise people from both countries. You generally book specialists directly rather than needing a GP referral for everything. Diagnostics — scans, bloods, imaging — are usually arranged in days rather than weeks or months. Many insurers operate their own clinics and hospitals in the larger cities, alongside a wide network of contracted providers, and the possibility of English-speaking support depends on the doctor, centre and availability, though it is more common in the big cities and the expat-heavy coastal areas.

If you want to understand how that speed compares with what you are used to, our guide to healthcare waiting times in Spain goes through it properly.

On price, private health insurance in Spain is usually far cheaper than Australians and New Zealanders expect — considerably less than comparable private hospital cover costs at home, and a fraction of what private care costs in the United States. We do not quote a flat figure, because the honest answer depends on your age, where in Spain you are settling and the plan you choose. But it is normal for people from both countries to find the number lower than they had budgeted for.

Worth knowing: holding private cover does not lock you out of the public system forever. Australians and New Zealanders who later work in Spain and pay social security can gain public access, and many then keep the private policy alongside it as a top-up for speed and choice. It is not an either/or decision for life.
Retirees

Retiring to Spain from Australia or New Zealand (the NLV route)

Retirement is one of the most common reasons Australians and New Zealanders look at Spain, and the Non-Lucrative Visa is the classic route for it. The NLV is designed for people who can support themselves from pensions, superannuation drawdowns, KiwiSaver, savings or investment income, and who will not work in Spain. You demonstrate sufficient funds, provide a clean background check and a medical certificate, and — central to this guide — hold a full private health policy that meets the no-copayment, no-limit requirement.

For retirees the healthcare piece carries more weight than for anyone else. Medicare or the New Zealand system will not cover you. You are past the age where public access through Spanish employment is likely. And health needs generally increase with age. That makes a robust, visa-suitable policy from an insurer authorised in Spain not a box-ticking formality but the actual foundation of your move. Our health insurance for retirees in Spain guide covers the specifics for older applicants.

An honest word about age and medical history

We will not pretend everything is automatic. Age and medical history affect which plans are open to you and on what terms. Insurers underwrite — they may accept a condition, exclude it, ask for reports, or in some cases decline. Cover for retirees is very often achievable, and many people with managed long-term conditions are insured perfectly happily. But nobody can promise acceptance in advance, and you should be sceptical of anyone who does. The sensible step is to have your specific situation reviewed by an adviser before you commit to a moving date, so you know where you stand rather than hoping.

Pensions and payments from home

One more retiree-specific point worth flagging, without straying outside our lane: how your Australian Age Pension or New Zealand Superannuation is treated once you live overseas is a separate question with its own rules, and it is handled by Services Australia and Work and Income respectively. It has no bearing on your health cover, but it does affect the income figures you present for the visa, so check it early with the relevant agency rather than assuming.

Remote workers

Moving as an Australian or New Zealand remote worker (the DNV route)

If you work remotely for an Australian, New Zealand or other non-Spanish employer, or you freelance for clients outside Spain, the Digital Nomad Visa is the route to look at. It exists to let remote workers live in Spain legally while continuing to earn from abroad, and it has been popular with tech workers, consultants, designers and other professionals from both countries who want the European base without giving up the job.

The DNV has a nuance the NLV does not. Depending on how you are engaged — as an employee of a foreign company, or as self-employed and registered as an autónomo in Spain — your healthcare position may run through Spanish social security rather than purely through private insurance, and in some employee cases a certificate of coverage arrangement may be relevant. Where private insurance is your main proof, it is assessed strictly against the same authorised-insurer, no-copay, comprehensive standard. Where you are covered through social security, private cover may be a supplementary choice rather than a visa requirement.

Because the answer genuinely depends on your employment structure, this is one to check against your exact circumstances rather than copying what a friend did. Get the structure confirmed first, then match the cover to it.

The time-zone reality

A practical note for both countries: Spain sits many hours behind eastern Australia and New Zealand, and the exact gap shifts with daylight saving at both ends. Plenty of people make it work — early mornings for calls home, or a deliberately asynchronous setup — but it shapes your working day. It also shapes your healthcare: if you are working odd hours, the ability to see a specialist quickly and at a time that suits, rather than waiting months for a slot, is worth real money. That is exactly what a good private policy buys.

Students & workers

Students, graduates and those moving for work

Not every Australian or New Zealander moving to Spain is retiring or working remotely. Two other groups come up regularly.

Students

Spain is a popular study destination for Australians and New Zealanders — Spanish language courses in Salamanca, Granada or Seville, business school in Madrid or Barcelona, university exchanges and postgraduate programmes. A student visa is required for study stays beyond the short-stay allowance, and health insurance is part of the file. Student cover is a specific product category with its own age and duration parameters, and applicants generally need proof of enrolment or acceptance before a student policy can be issued. If the course is long, or the applicant falls outside the usual student age band, a different plan may need to be reviewed instead.

Moving for a Spanish job

If you have a Spanish job offer, sponsorship or an intra-company transfer, your healthcare position will usually run through your employer and Spanish social security once you are actually working and registered. The catch is the gap: there is often a period between arriving and being fully registered, and there may be a requirement to show cover as part of the visa application itself. Private cover frequently bridges that window. The key thing is not to cancel anything on the assumption that public cover has already kicked in — confirm it has, then decide.

Joining family already in Spain

If you are joining a spouse, partner or family member who already holds Spanish residency, the position depends on the sponsor’s own status and healthcare route. In many cases each joining family member needs to be individually named on suitable cover. A policy that covers only the sponsor is generally not enough.

Families

Moving with a partner, children or dependants

If you are relocating as a family, the same principles apply to every single person — Medicare and New Zealand public cover follow none of you, and on a visa application a spouse or partner and each dependent child generally each need to be named on compliant cover. A policy listing only the main applicant is one of the classic reasons a family file gets held up.

Spanish insurers offer family policies designed for exactly this, and Spain is a genuinely good place to raise children, with strong paediatric care and a culture that welcomes kids everywhere. When we quote a family we make sure every person who needs to be on the policy is included, and that the certificate lists them correctly, so one missing name does not stall the whole application.

Children’s cover, maternity provisions and any waiting periods vary between plans, so if you are moving with young children or planning to grow your family in Spain, flag it early. Cover varies by plan, so always check your particular policy details — or ask us for a plan that includes what you need.

Mixed-nationality families

One situation worth calling out: families where one partner holds an EU passport — an Irish or Italian passport through a grandparent is common among both Australians and New Zealanders. If one of you is an EU citizen, that partner may be able to use the EU registration route rather than a third-country visa, while the non-EU partner and children follow a family route. The healthcare requirements differ between the two, so a mixed family needs the cover mapped person by person rather than treated as one block.

Avoid these

Common mistakes Australians and New Zealanders make

  • Assuming Medicare has a reciprocal agreement with Spain. It does not. Australia’s agreements cover eleven countries and Spain is not among them. Several nearby European countries are, which is exactly why the assumption is so common.
  • Assuming an RHCA would have been enough anyway. Even where agreements exist they cover immediate, medically necessary treatment for visitors — not the ongoing care of someone who has moved.
  • Trying to use travel insurance for the visa. Spanish consular guidance for the non-lucrative visa explicitly states that travel insurance with medical assistance coverage will not be accepted.
  • Buying a policy with a copayment, excess or annual cap. Where the route requires no-copay, no-limit cover, a cheaper policy that breaks the rule can sink the application.
  • Underestimating the distance logistics. Consular appointments, apostilles and sworn translations all take longer when documents are crossing hemispheres. Start early.
  • Leaving the insurance certificate to the last minute. It is needed for the appointment, so it has to exist before you file — not the week you fly.
  • Cancelling cover at home before Spanish cover is confirmed and active. Do not create a gap. Keep continuity until the Spanish policy has started.
  • Not accounting for age or medical history. These affect plan availability and terms. Have your situation reviewed rather than guessing and hoping.
  • Assuming public healthcare starts automatically on arrival. It does not. Access is generally earned through work and social security contributions or another defined route.

Almost every one of these is avoidable with a short conversation up front. Of all the moving parts in a relocation from Australia or New Zealand, the health policy is the one where a specialist most reliably saves you time, money and the risk of a rejected application.

Country guides

Next steps by nationality

We have dedicated pages for both nationalities that go deeper into plan options, pricing factors and the certificate process. If you already know which passport you are travelling on, start there.

If you are researching alongside friends or family from other countries, our moving to Spain from Canada guide covers a very similar non-EU position — the visa routes and the insurance rules are the same; only the home-country health system differs.

Moving to Spain from Australia or New Zealand? Get your cover sorted

Tell us your age, where in Spain you are heading and your visa route, and an English-speaking adviser will find a visa-suitable plan and issue the certificate your consular office needs.

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Common questions

Moving to Spain from Australia or New Zealand — FAQs

No. Medicare funds healthcare delivered in Australia. The only mechanism that extends any benefit overseas is Australia’s network of Reciprocal Health Care Agreements, and Spain is not one of the countries covered. Australia’s agreements are with Belgium, Finland, Italy, Malta, the Netherlands, New Zealand, Norway, the Republic of Ireland, Slovenia, Sweden and the United Kingdom. If you move to Spain you will need private health insurance from an insurer authorised in Spain, which is also required for most Spanish residence visas.
No. Spain does not appear on Services Australia’s list of countries with Reciprocal Health Care Agreements. It is a common assumption because several nearby European countries, including Italy, Belgium and the Netherlands, do have agreements. It is also worth knowing that these agreements only cover immediate, medically necessary treatment for visitors before they return home. They do not cover elective treatment, private hospital care, ambulance cover or dental care, so they would not be a substitute for proper cover even if Spain were included.
No. New Zealand’s publicly funded health and disability services are delivered in New Zealand to eligible people who are there. New Zealand has reciprocal health agreements only with Australia and the United Kingdom, both for temporary visitors, and neither agreement covers everything. Spain is not part of any New Zealand reciprocal health agreement. New Zealand government travel guidance states plainly that the New Zealand Government will not pay overseas medical costs, and suggests people moving abroad arrange cover for the period before local insurance is in place.
Yes. Australians and New Zealanders are non-EU, third-country nationals. You can generally visit Spain and the Schengen area without a visa for short stays of up to 90 days in any 180-day period, but to live there you need a residence visa. The main routes are the Non-Lucrative Visa for retirees and financially independent people, the Digital Nomad Visa for remote workers, and student, work or family routes. Most require comprehensive private health insurance from an insurer authorised in Spain as part of the application. Requirements are set by the Spanish authorities and can vary by consular office, so always confirm the current checklist with the office that covers you.
Yes, and the Non-Lucrative Visa is the usual route. It is designed for people who can support themselves from pensions, superannuation, savings or investment income and who will not work in Spain. You demonstrate sufficient funds, provide a background check and medical certificate, and hold a full private health policy with no copayment and no coverage limit. Age and medical history affect which plans are available and on what terms, and no adviser can guarantee acceptance in advance, so it is worth having your situation reviewed before you fix a moving date.
Spanish consular guidance for the non-lucrative visa states the policy must be with an insurance entity authorised to operate in Spain, valid for one year, covering all beneficiaries for the risks insured by Spain’s public health system, with no deductible, no copayment, no waiting period and no coverage limit, and covering 100% of medical, hospital and out-of-hospital expenses. The same guidance states that travel insurance with medical assistance coverage will not be accepted. An English-speaking adviser can issue a certificate confirming a policy meets these rules.
Start around six months before your intended move if you can. Moving from Australia or New Zealand adds time at several points: consular appointment availability, apostille legalisation of documents through the Department of Foreign Affairs and Trade in Australia or the Department of Internal Affairs in New Zealand, and sworn translation into Spanish. The health insurance itself is one of the quicker items and can usually be arranged and certified within days, but it must exist before you attend your appointment, so do not leave it until last.
Not automatically. Access to Spain’s public system is generally tied to working and paying social security contributions in Spain, or to other specific defined situations. A newly arrived Australian or New Zealander on a residence visa, especially a retiree, will not have automatic public cover, which is why private insurance is required. Some people later gain public access through employment and keep their private policy alongside it as a top-up for faster specialist access and more choice of provider.
Most Australians and New Zealanders find Spanish private health insurance costs less than they expected, and considerably less than comparable private hospital cover at home. Premiums depend on your age, where in Spain you are living and the plan you choose, so we do not publish a single figure — the honest answer is to request a personalised quote. What people consistently report is that the combination of price, speed of access and quality of facilities compares very favourably with what they were used to.

Using Us — The Questions People Ask First

Do I pay anything extra for using you?

No. There is no additional fee for using our service — our remuneration is paid by Sanitas. We will confirm the exact premium for your circumstances when we prepare your quote.

Why should I use an agent instead of buying direct?

We help you choose the right plan, explain the differences, assist with the application, help with visa certificates where applicable, and remain your point of contact after your policy starts.

Are you an official Sanitas agent?

Yes. We are an Official Exclusive Sanitas Agent and work directly with Sanitas.

Can I speak to someone in English?

Yes. We are native English-speaking advisers and handle everything in English, from your first enquiry through to your policy and its renewal.

Can I still contact Sanitas directly after my policy starts?

Yes. Once your policy is active you can use all normal Sanitas services, including the Mi Sanitas app, customer service and your local medical network. We are also here if you need assistance.

Can you offer discounts?

Sanitas sets the premiums. We do not create special pricing, but we can help make sure you are applying for the most suitable plan for your circumstances.

Why request a quote from us?

Official Exclusive Sanitas Agent — direct access to SanitasNative English-speaking advisersPersonalised recommendations, not a generic price listVisa certificate supportWe only recommend plans that are genuinely suitableNo obligation at any stage