About Sanitas Health Insurance | Company History & Values
EST. 1954BUPA GROUP

About Sanitas Health Insurance — Spain's Leading Private Insurer

Over 70 years of healthcare excellence serving 2 million Spanish families. Part of Bupa, trusted by generations, committed to your health and wellbeing.

Founded 19542M+ MembersPart of Bupa24/7 English Support
Sanitas by the Numbers
Why Choose Sanitas
Proven leadership in Spanish healthcare
Years in Business70+
Members in Spain2,000,000+
Hospitals300+
Healthcare Professionals58,000+
Owned Hospitals4
English Support24/7
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Company Overview

Spain's Most Trusted Health Insurance Since 1954

Sanitas is Spain's leading private health insurance provider, serving over 2 million members across the country. Founded in Madrid in 1954 with a mission to make quality healthcare accessible to Spanish families, Sanitas has grown into one of Europe's largest and most respected health insurers. Since joining Bupa Group in 1989, Sanitas has combined its deep Spanish roots with world-class global healthcare standards.

Our Foundation

Founded in 1954, Sanitas began as a visionary health insurance mutual organization dedicated to serving Spain's healthcare needs. Over seven decades, we've grown from a regional provider to the nation's most trusted private health insurer. Our founding principles remain our guiding light: accessibility, quality care, and member-first service.

Bupa Partnership

Our 1989 integration into Bupa Group (now Bupa Global) amplified our capabilities without compromising our Spanish heritage. This partnership brings international expertise, advanced healthcare innovations, and financial stability to our Spanish members while maintaining our local presence and understanding of Spanish healthcare needs.

Historical Timeline

Seven Decades of Healthcare Innovation

1954 - The Beginning

Sanitas was founded in Madrid as a mutual health insurance organization, pioneering private health coverage in Spain. The organization started with a clear mission: to provide accessible, quality healthcare to Spanish families who desired choice and flexibility beyond public system options. This visionary approach positioned Sanitas as a pioneer in Spain's emerging private healthcare market.

1970s-1980s - Regional Expansion

Sanitas expanded rapidly throughout Spain, establishing itself as a regional powerhouse. The company invested heavily in its hospital network, building owned facilities in major cities including Madrid, Barcelona, and Valencia. This period marked Sanitas's transition from a regional provider to a national healthcare leader with comprehensive coverage across Spanish territories.

1990s - National Consolidation

The 1990s solidified Sanitas's position as Spain's leading private insurer. We modernized our operations with advanced technology, expanded our healthcare network to over 300 hospitals and clinics, and pioneered customer service innovations. Sanitas became synonymous with quality, innovation, and member satisfaction across Spain.

2000s - Digital Transformation

The early 2000s brought digital innovation to Sanitas's operations. We launched online portals for members to manage their health benefits, introduced digital claim processing, and pioneered telemedicine capabilities. This period demonstrated Sanitas's commitment to making healthcare more convenient and accessible through technology.

1989 - Bupa Integration

Sanitas joined the Bupa Group in 1989, marking a transformational moment in the company's history. This strategic partnership brought global healthcare expertise, advanced medical practices, and financial resources while preserving Sanitas's Spanish identity and local knowledge. The integration strengthened our position as the leading private health insurer in Spain.

2020s - Healthcare Innovation

Recent years have seen Sanitas leading Spain's healthcare evolution. We expanded telemedicine offerings, enhanced mental health services, introduced AI-assisted diagnostics, and launched Blua digital health platform. Today, Sanitas combines decades of healthcare expertise with cutting-edge technology to serve modern Spanish families.

Sanitas Today

Current Operations & Impact

Today, Sanitas stands as Spain's most comprehensive private health insurance provider, with unparalleled reach, resources, and reputation in the Spanish market.

Membership & Scale

Sanitas serves over 2 million members across Spain and is one of the country's largest private health insurers. Its membership spans individuals, families, retirees and businesses of all sizes, and it employs approximately 4,500 people across its offices, hospitals and operations centres nationwide.

Financial Strength

With annual revenues exceeding €2.2 billion, Sanitas operates with financial stability and invests continuously in healthcare innovation. Our robust financial position enables us to invest in new hospitals, digital platforms, and member services without compromising coverage quality or affordability.

Hospital Network

We operate 4 flagship owned hospitals complemented by partnerships with over 300 hospitals and 15,000 healthcare professionals. Our network spans every Spanish region, ensuring members have local access to quality care wherever they live or travel within Spain.

Customer Support

Our multilingual support team serves members 24/7, with dedicated English-language support for international residents and expatriates. We maintain regional customer service centers, ensuring local understanding combined with global expertise and resources.

What We Offer

Comprehensive Healthcare Coverage

Sanitas provides extensive health insurance plans tailored to different lifestyles and healthcare needs, all backed by our extensive network and 70+ years of expertise.

Comprehensive Coverage

Our plans cover general practitioners, specialists, hospitalization, surgery, emergency care, and preventive services. Each plan is designed to minimize out-of-pocket costs for essential healthcare while providing access to Spain's best medical facilities and doctors.

Extensive Hospital Network

Access to 300+ hospitals and private clinics across Spain, including our four flagship owned hospitals. Members benefit from negotiated rates, coordinated care, and seamless billing through our network, ensuring quality care at transparent costs.

Family Options

We offer flexible family plans covering spouses, children, and dependents. Our plans grow with families, from maternity and pediatric care through elderly parent coverage, ensuring comprehensive protection for multi-generational Spanish families.

Preventive Care Focus

Sanitas emphasizes preventive healthcare with wellness programs, regular health screenings, and personalized health recommendations. Early detection and preventive care help members maintain optimal health and reduce long-term healthcare costs.

Prescription Coverage

Comprehensive pharmacy coverage including generic and brand-name medications. Our prescription programs work with Spanish pharmacies nationwide, offering convenient access to medications with subsidized copayments for most covered drugs.

International Support

Sanitas covers emergency care while traveling within the EU and selected international destinations. We provide 24/7 English-language support for expats and international residents, making healthcare access seamless regardless of location.

Hospital Network

Spain's Premier Healthcare Facilities

Sanitas operates four flagship hospitals and partnerships with 300+ facilities, ensuring members access world-class healthcare across Spain.

Hospital La Zarzuela (Madrid)

Located in central Madrid, Hospital La Zarzuela is a 150-bed advanced facility specializing in orthopedic surgery, cardiac care, and general medicine. The hospital features modern surgical suites, ICU capabilities, and diagnostic imaging centers. La Zarzuela maintains the highest accreditation standards and serves as a teaching hospital for Spanish medical residents.

Hospital La Moraleja (Madrid)

Situated in Madrid's northern suburbs, Hospital La Moraleja is a 180-bed facility renowned for women's health, maternal services, and pediatric care. The hospital offers comprehensive obstetric facilities, neonatal intensive care, and specialized pediatric departments. Its maternal care program is among Spain's most advanced, with high patient satisfaction ratings.

CIMA Hospital Network

Sanitas partners with CIMA hospitals across multiple Spanish cities, including Barcelona, Madrid, Valencia, and Zaragoza. Each CIMA facility combines cutting-edge technology with specialized medical departments. These hospitals are recognized for research, innovation, and complex case management, often serving as referral centers for challenging medical situations.

Virgen del Mar Hospital (Almeria)

Serving Andalusia's southern coast, Virgen del Mar Hospital in Almeria offers comprehensive acute care with specialization in beach resort and tourist medicine. The facility serves seasonal populations with emergency care, trauma services, and all major medical specialties. Its strategic location makes it crucial for the region's healthcare infrastructure.

Digital Health

Blua - Your Digital Health Companion

Sanitas's Blua platform brings healthcare to your phone, making management of your health convenient, transparent, and accessible 24/7.

Blua Features

Language Filter & Accessibility

Blua supports multiple languages including Spanish and English, with accessibility features for users with visual or hearing impairments. The platform adapts to your language preferences, making healthcare information and services equally accessible whether you're a Spanish native or international resident.

Video Consultations

Connect with qualified doctors via secure video calls without leaving home. Video consultations are available for routine health questions, prescription refills, and follow-up appointments. This feature reduces wait times, travel, and healthcare costs while maintaining doctor-patient quality.

Prescription Management

View active prescriptions, request renewals, and coordinate refills directly through Blua. The platform tracks medication history, shows pharmacy options, and reminds you of upcoming refill dates. Integration with Spanish pharmacies enables convenient home delivery or pharmacy pickup with transparent pricing.

Medical Records

Access your complete medical history, test results, and health records from any device. Blua securely stores your health information and provides summaries you can share with healthcare providers, improving care coordination and reducing redundant testing.

Appointment Scheduling

Browse available appointments with doctors and specialists, book directly through Blua, and receive reminders. Real-time availability reduces scheduling delays and lets you choose appointment times that fit your schedule.

Health Analytics

Blua provides personalized health insights based on your medical history, suggesting preventive screenings and wellness activities. Track health metrics, view trends, and receive recommendations to improve your overall wellbeing.

Why Use Blua?

  • 24/7 healthcare access from your phone
  • Reduced wait times and travel
  • Secure, encrypted health data
  • Free for all Sanitas members
  • Multilingual English support
  • Integration with Spanish healthcare system
Plans Overview

Sanitas Plans for Every Need

Choose from our comprehensive selection of plans designed for different lifestyles, budgets, and healthcare needs.

Sanitas Residents

Designed specifically for Spanish residents and families, Sanitas Residents plans offer comprehensive coverage including GP visits, specialist consultations, hospitalization, and prescription medications. Plans emphasize preventive care and family coverage options. Starting from €45/month for individual coverage with scalable family options.

Más Salud (More Health)

Our premium plan offering expanded specialist access, reduced copayments, and additional benefits like dental and vision care. Más Salud includes direct access to specialists without referral requirements and covers complementary therapies. Designed for families prioritizing comprehensive healthcare. Starting from €75/month.

Accede (Access)

Our budget-conscious plan ensuring essential healthcare access without premium pricing. Accede covers emergency care, primary care, and basic hospitalization with strategic copayments. Perfect for young, healthy individuals seeking financial security. Starting from €30/month.

International Students

Specially tailored for international students studying in Spain, offering coverage for academic years with family support options. Includes mental health services, sports injury coverage, and repatriation benefits. Plans include 24/7 English support and are recognized by Spanish universities. Starting from €35/month.

Profesionales Plus (Professionals Plus)

Comprehensive coverage for self-employed professionals and business owners, with flexible plan combinations and tax-deductible benefits. Includes coverage for occupational health, stress-related conditions, and business-related healthcare. Starting from €85/month with customizable add-ons.

Frequently Asked Questions

Common Questions About Sanitas

Find answers to frequently asked questions about coverage, costs, and our services.

How quickly can I get coverage after applying?

Most applications are approved within 48 hours, and coverage typically begins within 5-7 business days of final approval. For urgent healthcare needs, we may expedite processing. Express applications are available for an additional fee if you need immediate coverage. Once active, you can access the full Sanitas network immediately through the Blua app or customer service. Our approval timeline is the fastest in the Spanish market, ensuring minimal gaps between application and coverage activation.

What is included in dental and vision coverage?

Dental coverage varies by plan but typically includes cleanings, X-rays, and fillings at discounted rates through our network of qualified dentists. Vision coverage includes annual eye exams and discounts on glasses and contact lenses through our partner optometrists across Spain. Our Más Salud plan offers enhanced dental benefits including partially covered major procedures like crowns and bridges. Vision and dental are often available as add-ons to base plans, making customization flexible and affordable. We cover preventive care universally while major restorative work varies by plan tier.

Are there waiting periods for specific conditions?

Sanitas has minimal waiting periods aligned with Spanish insurance regulations. Emergency care is covered immediately from day one of your policy. Non-emergency services may have 30-day waiting periods for optimal cost management and fraud prevention. Pre-existing conditions are generally covered without additional waiting periods, subject to underwriting review. We recommend discussing your specific medical history during the application to confirm coverage timeline for any conditions of concern. Maternity coverage typically requires 10 months of prior enrollment before benefits activate.

Can I use Sanitas coverage in other countries?

Sanitas covers emergency care while traveling throughout the European Union and selected international destinations including Switzerland, Norway, and Iceland. For planned non-emergency procedures abroad, prior authorization is required and coverage varies by destination. International coverage is particularly valuable for Spanish expats and families with relatives abroad. Travel insurance supplements are available for extended trips beyond EU borders with worldwide emergency protection. Our multilingual customer service can arrange international treatment coordination and direct billing in many European hospitals.

How do prescription copayments work?

Prescription copayments typically range from €2 to €8 per medication, depending on drug type, manufacturer, and your plan selection. Generic medications have lower copayments to encourage cost-effective choices, and maintenance medications for chronic conditions like diabetes and hypertension often have reduced costs or even waived copayments. Monthly prescription caps protect against excessive costs during periods of high medication needs—once you reach the cap, medications are covered at 100%. The Blua app shows exact copayment amounts and available pharmacy options before you fill prescriptions, allowing informed medication decisions.

What happens if I need a referral to a specialist?

Most plans require referrals from your primary care doctor to see specialists, ensuring coordinated care and cost efficiency while maintaining continuity of treatment. However, our Más Salud plan offers direct specialist access without referral requirements for enrolled specialists. Emergency specialists for acute conditions automatically bypass referral requirements to ensure rapid care access. Our Blua app and customer service can help you navigate the referral process quickly when needed, often completing referrals within 24 hours of your primary care visit. Many specialists provide same-day or next-day appointments through our network.

Are mental health services covered?

Yes, all Sanitas plans include mental health coverage including psychiatry, psychology, and counseling services through qualified, licensed professionals. Coverage typically includes 15-20 annual visits with copayments similar to general healthcare, and many plans offer unlimited crisis consultations. Our Blua platform offers convenient access to mental health professionals through secure video consultations, removing transportation barriers. International students and stress-impacted professions like healthcare workers and educators receive additional mental health support and expanded annual visit limits. We also cover substance abuse counseling and behavioral health interventions.

How is the premium calculated for my age and health?

Premiums are based primarily on age, with rates increasing modestly after age 50 and again after 65, reflecting increased healthcare needs across lifespan stages. Health status and pre-existing conditions are evaluated during underwriting but typically do not disqualify applicants or substantially increase costs under Spanish regulations. Smokers may face modest premium increases of 15-25% depending on plan. Family plans offer significant discounts compared to individual coverage, often 20-30% savings per person. We provide free, no-obligation quotes based on your age, location, and plan preferences without requiring detailed health information initially.

Can I change plans or cancel if my needs change?

Sanitas allows plan changes during annual renewal periods without penalty and permits mid-year upgrades to more comprehensive coverage to meet evolving needs. Cancellations require 30-day written notice and are subject to contract terms, though we work with members experiencing financial hardship to explore affordable alternatives. Life changes like marriage, parenthood, relocation, or job transitions qualify for immediate plan changes outside renewal periods. Our customer service team can discuss options if your situation changes and help identify plans matching your new circumstances without coverage gaps.

What documents do I need to apply for Sanitas?

Spanish residents need proof of identity (DNI or passport) and proof of residency (recent utility bill or rental agreement from utility company). Expats need valid visa documentation (residence visa, work permit, or student visa) and proof of employment or financial support demonstrating ability to pay premiums. Self-employed applicants provide tax registration numbers and recent tax returns. All applicants complete a health declaration form assessing medical history and current medications. Our application process is streamlined, and our bilingual team helps gather required documents efficiently online or through our offices, with most applications completed within 48 hours of document submission.

Does Sanitas cover maternity and pregnancy care?

Yes, Sanitas provides comprehensive maternity coverage including prenatal care, delivery, and postnatal services at our network hospitals. Most plans require 10 months of prior enrollment before maternity benefits activate, protecting financial sustainability. Our Hospital La Moraleja specializes in maternal care with advanced obstetric facilities and neonatal intensive care. Coverage includes obstetrician visits, ultrasounds, delivery room care, and 48-72 hour hospital stays. Cesarean sections and high-risk pregnancies receive full coverage. Newborn care is automatically covered during the hospitalization period, with pediatric coverage continuing after discharge under your family plan.

What preventive care services does Sanitas offer?

Sanitas emphasizes preventive healthcare through comprehensive wellness programs, annual health screenings, and personalized health recommendations. All plans include annual medical check-ups, blood pressure monitoring, and age-appropriate cancer screenings at no additional cost. Our preventive programs identify health risks early, reducing long-term healthcare costs and improving health outcomes. Blua's health analytics provide personalized wellness suggestions based on your age, medical history, and lifestyle. We offer vaccination services, cholesterol management, diabetes prevention programs, and fitness incentives. Early detection and prevention reduce serious disease development while promoting healthy lifestyles across our member base.

Why Sanitas

Excellence You Can Trust

Seven decades of healthcare excellence, trusted by millions of Spanish families and part of the global Bupa Group.

Trusted Heritage

Over 70 years of proven service to Spanish families. Sanitas's reputation for quality and reliability is unmatched in Spain's private health insurance market.

Extensive Network

Access to 300+ hospitals, 15,000+ healthcare professionals, and our 4 owned hospitals. Coverage spans all Spanish regions with 24/7 availability.

Bilingual Support

Dedicated English-speaking customer service team available 24/7. Perfect for expats, international students, and bilingual families.

Digital Innovation

Blua digital platform provides 24/7 healthcare access from your phone. Video consultations, prescription management, and health records all in one app.

Ready to Join Sanitas?

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