Sanitas Blua is the digital health platform connected to Sanitas health insurance in Spain, designed to give policyholders easier access to certain online healthcare services, digital consultations and app-based support, depending on the policy chosen and the services currently included. For English-speaking expats, Blua can be a more flexible way to access medical support without always attending a clinic in person — though availability, language options and features depend on your policy and the current Sanitas platform.
Overview
Sanitas Blua is Sanitas's digital healthcare service. It allows eligible Sanitas policyholders to access certain healthcare services online, often through the Sanitas digital platform or app. Depending on the policy and current Sanitas features, Blua may include video consultations, online medical advice, digital appointment options and other app-based services. The exact services available should always be checked against the current Sanitas policy wording and digital platform.
Blua is not a replacement for every type of medical appointment. Some situations still require in-person examination, diagnostic tests, specialist visits, emergency care or hospital treatment.
Why it helps
Moving to Spain can make healthcare feel more complicated, especially if you are still learning Spanish, living in a new area or unsure how the private medical system works. Blua may allow policyholders to access certain medical support digitally, which can help with:
For many expats, digital access is not just convenient — it can make the healthcare system feel easier to navigate.
Features
The exact Blua services available can vary by policy and by the current Sanitas platform, but digital health features may include:
You should always check your policy and the current Sanitas app or member area before relying on any specific Blua feature.
Online doctors
Sanitas Blua may include access to online medical consultations, depending on the policy and current service availability. This can be useful when you need medical advice but do not necessarily need to attend a medical centre in person. However, online consultations are not suitable for every medical issue — some symptoms require physical examination, diagnostic testing, specialist assessment or emergency care.
Language
Sanitas may offer digital tools and support that are helpful for international clients, and we provide English-speaking guidance when comparing Sanitas policies. However, language availability for Blua, app features, doctors, medical consultations and support channels can change and should not be assumed. Before choosing a policy because of digital health access, check:
We can explain Sanitas policy options in English, but we cannot guarantee that every doctor, digital service or medical consultation will be available in English.
App
Blua digital health services are commonly accessed through Sanitas's digital tools, including the Mi Sanitas app or online member area where available. Through the platform, policyholders may be able to check appointments, access digital services, review policy-related information or use available online healthcare features. App functions can change and some features vary by policy, so check the current app, policy conditions and member access before relying on a specific feature. See how to use the Mi Sanitas app in English.
Inclusion
Not necessarily. Sanitas has different policies and cover levels, and digital health features can vary depending on the product. Some plans may include access to Blua or digital health services, while others may have different levels of digital access — the exact inclusion should always be verified before purchasing. If Blua is important to you, tell us before requesting a quote so we can help you compare the most suitable options.
Visas
Blua can be an attractive feature for visa applicants because it adds digital convenience, but Blua itself is not what makes a policy suitable for a Spanish visa. The most important factors are usually the actual policy, no-copay structure where required, certificate wording, cover level, policy duration and current visa requirements. Focus first on choosing a suitable policy for your route: NLV / NLV quote, DNV / DNV quote, student visa, visa certificate.
Remote workers
Digital health access can be particularly useful for remote workers and digital nomads. If you work from home, travel between cities or live outside a major urban centre, accessing certain medical services online may make your policy easier to use. DNV applicants should still check whether private insurance is required for their circumstances, especially where social security affects the application. See Sanitas for remote workers moving to Spain.
Families
Families may find digital health services helpful for general questions, minor non-emergency concerns or when travelling to a clinic is inconvenient. However, children, dependants and family members may have different policy conditions, and not every issue can be handled online — some paediatric, specialist, diagnostic or emergency situations still require in-person care. When comparing family cover, ask whether Blua is included and how it can be used.
Retirees
Retirees and over-60s may value digital health access, especially to avoid unnecessary journeys for simple queries. However, older applicants should pay particular attention to the policy itself, age acceptance, health declaration, medical history, current medication, exclusions, waiting periods and local medical network access. Blua should not be the only factor. See the over-60 health insurance quote.
Digital vs in-person
Blua is best understood as a digital healthcare support tool, not a complete replacement for in-person care. Online consultations may be useful for certain situations, but in-person care may still be needed for:
If you are choosing Sanitas for strong healthcare access in Spain, consider both digital features and the physical network: Sanitas medical network, hospitals, medical centres, cuadro médico.
Checklist
Our role
We help English-speaking expats compare Sanitas policies and understand which options may suit their situation — for NLV, DNV, student visa, EU residency / CUE, retirees and over-60s, families, remote workers, people with medical history and general private healthcare. If Blua matters to you, tell us when requesting your quote so we can help you check which options may include it. We compare plans in English — we do not provide medical advice or book medical appointments.
Tell us digital health access matters to you and we will help you compare Sanitas options and request a personalised quote. Please check the actual current policy terms and your personal conditions before purchasing or using any Sanitas policy. Policies change and individual terms can vary.
We help expats compare Sanitas plans in English and check which may include Blua.
FAQs
Common questions about Sanitas Blua digital health. Availability and features depend on the policy and current Sanitas platform. For emergencies, always call 112.