Sanitas Enrollment Process: Step-by-Step
Fast Enrollment

Sanitas Enrollment Process
From Application to Coverage in 24 Hours

Complete your Sanitas health insurance application online with our step-by-step guidance. Get approved and access your digital health card the same day—no medical exams, no waiting.

Approved in 24 hours
100% Online Application
English Support Available
Instant Application: Submit online
Same-Day Review: Approval within 24h
Blua App Access: Day 2
Digital Card: Immediate
Physical Card: 5-7 days
No Waiting Period: Coverage begins immediately
Enrollment Overview

Three Simple Steps to Coverage

Our enrollment process is streamlined to get you protected quickly. Here's how it works from start to finish.

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Step 1: Apply

Complete your online application with basic personal and health information. Submit your ID and proof of address. Takes just 10-15 minutes.

Step 2: Get Approved

Our team reviews your application and health declaration. You'll receive approval notification and a welcome email within 24 hours. No medical exams required.

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Step 3: Start Coverage

Access the Blua app immediately with your digital health card. Book appointments with Sanitas network doctors. Physical card arrives by mail within 5-7 days.

Preparation Checklist

What You'll Need to Enroll

Have the following documents and information ready to complete your application smoothly.

Documents Required

  • Valid ID: Passport, NIE, or EU national ID card
  • Proof of Address: Recent utility bill, rental agreement, or bank statement
  • Tax ID: NIE or Spanish tax identification number (we can help you enroll without it initially)
  • Employment Info: If self-employed or employed, you may need business registration or employment contract
  • Medical History: Basic summary of any chronic conditions or current medications

Information to Prepare

  • Personal Details: Full name, date of birth, nationality, marital status
  • Current Address: Full Spanish address where mail will be sent
  • Health Information: Blood type, any allergies, chronic conditions, current medications
  • Beneficiaries: Names and birthdates of spouse and children (if adding them)
  • Payment Method: Bank account for direct debit or credit card details
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Pro Tip: You don't need a NIE to enroll. Passport and proof of address are sufficient. We'll help you update your policy with your NIE once you obtain it.
Your Journey

Complete Enrollment Timeline

Here's exactly what happens at each stage, from application submission to your first appointment.

1

Day 1: Submit Your Application

You complete the online application form on our platform or directly with Sanitas. Provide personal information, health details, and upload your ID and proof of address. The entire process takes 10-15 minutes. You'll receive a submission confirmation immediately.

2

Day 1-2: Application Review

Sanitas's underwriting team reviews your application and health declaration. They verify your documents, check your health information, and assess your risk profile. Most applications are reviewed within 24 hours. In rare cases requiring additional information, we'll contact you directly.

3

Day 2: Approval Notification

You'll receive an approval email from Sanitas with your policy details, coverage summary, and next steps. Your policy is now active. You'll also get a welcome email with your customer service contact information and links to download the Blua app.

4

Day 2-3: Blua App Access & Digital Card

Download the Blua app on iOS or Android using the credentials provided in your welcome email. Your digital health card is immediately available in the app, complete with your policy number, coverage details, and network information. You can start booking appointments right away.

5

Day 5-7: Physical Card Arrives

Your physical health insurance card arrives by registered mail at your Spanish address. This card contains your policy information, member ID, and can be used at any Sanitas network center or allied facility. Some pharmacies and clinics may also accept the digital card from your phone.

Expedited Processing

Enrollment for Visa Applicants

If you're applying for a Spanish visa, residence card, or EU residency, we offer expedited enrollment specifically designed for consulate requirements.

Expedited Timeline

When you apply through us for a visa-compliant plan:

  • Same-day application processing — Submit before noon, approval by 5 PM
  • Certificate issued in 24-48 hours — Digital certificate available immediately
  • Physical documentation — Notarized policies sent to consulate directly
  • Visa-compliant coverage — All major Spanish consulates accept Sanitas policies
  • No appointment required — Everything handled remotely

What Consulates Require

Sanitas policies meet or exceed requirements from:

  • Minimum coverage: €30,000 emergency and hospital care
  • Geographic scope: Spain and EU-wide coverage included
  • Pre-existing conditions: Covered from day one (no waiting period)
  • Certificate format: Available in Spanish and English
  • Proof of validity: Direct notification to your consulate
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Consulate Partners: We work with Spanish consulates in over 40 countries. Our expedited processing ensures you meet visa deadlines without delays. Learn about our visa support service.
Adding Family Members

Enrollment for Families

Cover your spouse and children on the same Sanitas policy. Add them during enrollment or after your policy begins.

How to Add Family Members

You can add dependents in two ways: include them in your initial application, or add them later by updating your policy. Adding family members increases your premium but provides comprehensive family coverage.

For Spouse

  • ✓ Valid ID/Passport
  • ✓ Proof of address
  • ✓ Marriage certificate
  • ✓ Basic health info

For Children

  • ✓ Birth certificate or ID
  • ✓ Proof of address
  • ✓ Parental consent
  • ✓ Basic health info

For Dependent Adults

  • ✓ Valid ID/Passport
  • ✓ Proof of address
  • ✓ Proof of dependency
  • ✓ Basic health info
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Family Discounts: Adding family members typically costs 25-40% less per additional person than individual policies. Family plans also include coordination of benefits and unified customer service.
No NIE? No Problem

Enrollment Without NIE

You can enroll with just your passport while waiting for your Spanish tax ID. We'll help you update your policy later.

Enroll with Passport

Start your coverage immediately using your passport number as your primary ID. You'll receive:

  • Full policy issued in your name with passport reference
  • Digital health card available right away
  • Coverage begins without any gaps or delays
  • No medical exams required during initial enrollment
  • Full access to Blua app and Sanitas network

Update When You Get NIE

Once you receive your Spanish NIE (usually within 2-8 weeks), update your policy:

  • Contact Sanitas customer service with your new NIE
  • Provide a copy of your NIE card/documentation
  • Policy updates instantly to reflect your tax ID
  • No interruption to coverage — all benefits remain the same
  • New card issued with your NIE within 5 days
Fast Track: We handle the NIE update process for you. Simply provide your new NIE and we'll submit it to Sanitas. No additional paperwork required.
How Payment Works

Payment Setup During Enrollment

Choose your payment method during enrollment. Your first premium can be charged immediately, and ongoing payments are automatic.

Payment Methods

  • Direct Debit (SEPA): Most popular option. Automatic monthly deduction from your Spanish bank account.
  • Credit/Debit Card: Visa, Mastercard accepted. Monthly charge on your card statement.
  • Standing Order: Set up automatic transfers from your bank if you prefer.
  • Annual Payment: Pay full year upfront for a small discount.
  • Multiple Cards: Split payment between different cards if needed.

First Payment Timing

  • Approval Day (Day 2): First premium charged immediately after approval
  • Prorated Coverage: If enrolled mid-month, first payment covers partial month
  • Recurring Payments: Subsequent charges on the same day each month
  • Grace Period: 15 days to update payment method if card is declined
  • Invoice Available: Digital receipt sent via email, available in Blua app
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Transparent Pricing: No hidden fees. You know your exact premium during enrollment. Price includes all mandatory coverage plus access to full Sanitas network. View payment options.
Getting Started

What Happens After Enrollment

Your coverage is active immediately. Here's how to make the most of your new health insurance.

1. Download Blua App

Get the Sanitas Blua mobile app (iOS/Android). Your digital health card is ready to use immediately. Access your policy documents, find nearby doctors, and book appointments.

2. Find Your GP

Search the Sanitas network in your area using the Blua app. Select your preferred general practitioner. You can change your GP anytime. Some areas allow you to skip formal assignment.

3. Book First Appointment

Schedule your first check-up through the Blua app. Most appointments available within 2-3 days. Bring your digital card or physical card (once it arrives) to your appointment.

Customer Support Resources

  • Blua App: In-app customer support chat, available 24/7
  • Phone Support: Spanish and English speakers available weekdays
  • Email Support: Response within 24 hours to policy questions
  • Online Portal: Manage your policy, view benefits, download documents
  • Network Directory: Search and filter doctors, hospitals, pharmacies
White Glove Service

Why Enroll Through Us

We're a Sanitas Exclusive Agent. We don't just process your application—we guide you through every step.

Our Service Advantages

  • English-speaking advisors explain every option in your language
  • Fast-track enrollment — applications submitted same day
  • Document verification — we check everything before submission
  • Personalized plans — matched to your specific needs
  • Visa support — expedited processing for consulate requirements
  • Post-enrollment support — help with claims, changes, and questions

Sanitas Direct vs. Our Service

With Sanitas Direct: You handle everything alone, in Spanish, with generic support.

With Us: We handle document prep, expedite your application, answer questions in English, and support you throughout your coverage period.

Same Sanitas Coverage, Better Service: You get identical Sanitas plans with our expert guidance. No markup—you pay Sanitas's standard premium.
Common Questions

Enrollment FAQs

Answers to the most frequently asked questions about the Sanitas enrollment process.

From application submission to receiving your digital health card takes 2-3 days. Most people are approved within 24 hours. Your physical card arrives 5-7 days after approval. You can start using your Sanitas coverage immediately with the digital card.
No medical exams are required. Sanitas reviews your health declaration during underwriting, but you won't need to visit a clinic or lab. We ask about chronic conditions, medications, and allergies to assign you to the appropriate coverage level.
Rejections are rare, typically only for undisclosed pre-existing conditions or incomplete information. If your application is rejected, we'll help you understand why and work with Sanitas to find an alternative solution. You may be offered a modified plan or need additional health information.
Yes! You can enroll using your passport. Once you receive your NIE, simply update your policy and Sanitas will reissue your card with the new ID number. There's no interruption to your coverage or need to re-enroll.
You'll receive a submission confirmation email immediately. Sanitas begins reviewing your application and documents the same day. If they need additional information, they'll contact you. Most approvals come within 24 hours.
Absolutely. You can add a spouse or children anytime after your policy begins. Submit their documents to Sanitas, and they'll be added within 3-5 days. Your premium will increase proportionally to reflect the added dependents.
Your first premium is charged on the day your application is approved (Day 2). If approved mid-month, your first payment covers the prorated period until month-end. Subsequent monthly payments recur on the same day each month.
Download the Sanitas Blua app (iOS or Android). Log in with the credentials provided in your welcome email. Your digital health card appears immediately in the app. You can show it on your phone to any doctor or pharmacist in the Sanitas network.
No. Sanitas coverage begins immediately upon approval. There are no waiting periods, not even for pre-existing conditions. If you have a chronic condition like diabetes or hypertension, you're covered from Day 1.
You'll need a Spanish address to enroll—this is where Sanitas sends your physical card and any printed documents. You can use a rental property, friend's address, or your workplace address. Contact us to discuss options if you don't have a permanent address yet.
Yes. We offer expedited processing specifically for visa applicants. Submit your application by noon and we'll have approval and a certificate ready by 5 PM the same day. The certificate is visa-compliant and acceptable to all major Spanish consulates.
Bring either your digital health card (shown on your phone from the Blua app) or your physical card (once it arrives). Your doctor can verify your coverage instantly using your member ID. No other documents are required unless it's your first check-up and the doctor needs your full medical history.

Ready to Enroll?

Start your Sanitas application today. Get approved within 24 hours and access your digital health card immediately.

  • Fast online application
  • 24-hour approval process
  • English-speaking advisors
  • Visa-compliant plans
  • No medical exams required

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