Sanitas Hospital Network in Madrid — Complete Guide

Sanitas operates the most extensive private hospital network in Madrid, with direct billing available at over 15 hospitals across all regions of the autonomous community. This complete directory covers Sanitas-owned hospitals, major partner hospital groups (HM Hospitales, Quirónsalud, Ruber Internacional, Vithas), day surgery centres, and over 500 associated medical centres throughout Madrid.

If you hold a Sanitas health insurance policy, you can visit any of these facilities without paying upfront — simply present your insurance card. For emergency care, Sanitas provides 24/7 coverage at designated hospital emergency departments.

Sanitas-Owned Hospitals in Madrid

Sanitas directly operates two major hospital facilities in the Madrid region, both offering comprehensive acute care, surgery, diagnostics and specialist services.

HospitalLocationKey ServicesEmergency
Sanitas La MoralejaAlcobendas, North MadridGeneral surgery, cardiology, oncology, orthopaedics, emergency 24/7Yes
Sanitas La ZarzuelaMadrid CentreGeneral and specialist surgery, emergency services, ICU, diagnosticsYes

Sanitas Hospital La Moraleja

24/7 Emergency
📍Avenida de La Moraleja 6, 28109 Alcobendas, Madrid
🏥250+ beds · 24/7 A&E · Oncology · Cardiology · Maternity · ICU
📍 View on Google Maps ↗

Sanitas Hospital La Zarzuela

24/7 Emergency
📍Calle de la Pléyades 25, 28023 Madrid
🏥Full surgery · Emergency 24/7 · ICU · Diagnostics · Day surgery
📍 View on Google Maps ↗

Madrid City Centre & West Madrid

Private hospitals in the centre and west zones of Madrid accepting Sanitas include major HM and Quirónsalud facilities, offering emergency care and specialist services across all major disciplines.

Hospital GroupFacility NameLocationDirect Billing
HM HospitalesHM Madrid — CentralMadrid (Central)Yes
HM HospitalesHM SanchinarroWest MadridYes
QuirónsaludQuirónsalud Madrid — Calle VitruvioMadrid (East)Yes
Ruber InternacionalRuber Internacional — MarteWest MadridYes
VithasVithas CastellanoMadrid (Central-North)Yes

HM Hospitales Madrid Central

Direct Billing
📍Madrid (Central)
🏥General medicine · Surgery · Emergency · Maternal health · Diagnostics
📍 View on Google Maps ↗

Quirónsalud Madrid

Direct Billing
📍Madrid (East)
🏥Surgery · Cardiology · Orthopaedics · Maternity · Emergency
📍 View on Google Maps ↗

Ruber Internacional

Cardiothoracic Specialist
📍West Madrid
🏥Cardiothoracic surgery · Cardiac surgery · General surgery · Diagnostics
📍 View on Google Maps ↗

North Madrid (Alcobendas, San Sebastián de los Reyes, Tres Cantos)

North Madrid, home to Sanitas La Moraleja and numerous clinic networks, has extensive direct-billing coverage through Sanitas, HM and Quirónsalud facilities. This is one of the most developed healthcare zones for private insurance holders.

FacilityZoneServicesSanitas Accepted
Sanitas La Moraleja (hospital)AlcobendasFull acute care, emergency 24/7, ICU, theatreYes
HM San Sebastián de los ReyesSan Sebastián de los ReyesGeneral and specialist surgery, emergencyYes
Quirónsalud ClidebaTres CantosDay surgery, diagnostics, primary careYes
Sanitas Medical CentresRegion-wide50+ clinics: GPs, specialists, dentistryYes

South & Southwest Madrid (Getafe, Alcalá de Henares, Leganés)

South Madrid is served by Quirónsalud and HM facilities providing emergency and specialist services. Direct billing is available across all major hospital networks.

Hospital GroupFacilityLocationKey Services
QuirónsaludQuirónsalud GetafeGetafeGeneral surgery, orthopaedics, emergency
HM HospitalesHM Alcalá de HenaresAlcalá de HenaresEmergency services, surgical theatre, imaging
VithasVithas LeganésLeganésGeneral medicine, emergency, day surgery

East Madrid (Torrejón de Ardoz, San Fernando de Henares)

East Madrid has growing coverage through Sanitas medical centres and major hospital groups, with good access to emergency and routine specialist care.

  • Sanitas medical centres: GPs, specialists, diagnostics in every town
  • HM hospitals: Emergency and surgical services in major towns
  • Quirónsalud day surgery centres: Minor procedures, diagnostics
  • Vithas clinics: General practice and emergency cover

How Direct Billing Works — No Upfront Payment

When you visit any Sanitas-accepted hospital or clinic in Madrid:

  1. Present your insurance card. At reception, show your physical Sanitas card or digital card (via Mi Sanitas app) along with your ID.
  2. Hospital verifies coverage. The facility checks your policy details via Sanitas's billing system to confirm active cover for your treatment.
  3. No upfront payment required. As long as the treatment and facility are covered by your policy, you do not pay. The hospital bills Sanitas directly.
  4. Sanitas reimburses the hospital. Sanitas settles accounts with the hospital. Copayments or franchise amounts (if applicable to your plan) are your responsibility.

What to Do in an Emergency

If you need emergency care in Madrid (chest pain, trauma, severe bleeding, loss of consciousness, etc.):

  • Call 112 (Spain's emergency number) or ask someone to call immediately.
  • Tell the paramedic you have Sanitas insurance. Emergency ambulances will take you to a Sanitas-agreed hospital if available.
  • Bring your insurance card to hospital. Have your Sanitas card and ID ready when you arrive at A&E.
  • Direct billing applies to emergency care. You will not be asked to pay upfront for emergency treatment covered by your policy.
  • Contact Sanitas within 48 hours. Call +34 91 200 04 30 (Sanitas Welcome) if you need to notify them of an emergency admission.

Sanitas Milenium Medical Centres — Dentistry Network

Separate from hospital care, Sanitas operates Sanitas Milenium dental centres across Madrid offering:

  • 200+ Milenium dental clinics across Spain (70+ in Madrid region)
  • Preventive care, orthodontics, implants, prosthodontics
  • Direct billing for Sanitas customers with dental cover
  • Private appointments without NHS waiting lists

Specialist Hospitals in Madrid Network

Ruber Internacional specialises in cardiothoracic and cardiac surgery across Madrid, with Sanitas direct billing available. Ruber is one of Spain's largest private hospital networks.

Vithas operates general hospitals and day surgery centres across Madrid with strong emergency and orthopaedic services.

Day Surgery Centres & Outpatient Facilities

Beyond hospitals, Sanitas-accepted day surgery and outpatient facilities across Madrid include:

  • Over 20 Sanitas day surgery centres for minor operations
  • Diagnostic imaging centres (MRI, CT, ultrasound, X-ray)
  • Pathology and laboratory services
  • Rehabilitation and physiotherapy
  • Mental health and psychological services

How to Check if a Hospital is In-Network — Mi Sanitas App

To confirm a specific hospital or clinic accepts Sanitas before your visit:

  1. Open the Mi Sanitas mobile app (available on iOS and Android)
  2. Tap Buscar centro (Find a centre)
  3. Enter the hospital name or postcode and search
  4. Check the "Covered" or "In-network" status
  5. View opening hours, phone numbers, and specialist availability

The app is available in Spanish, English, French and German, making it easy for expats to navigate the network.

For Residents & Expats — Important Notes

If you hold Sanitas Residents insurance for a Spanish non-lucrative visa (NLV, DNV, or student visa), all hospitals listed above are available under the same direct-billing arrangements. Your policy is valid immediately on issuance, with no waiting periods for visa-related plans.

If you hold Sanitas standard health insurance, waiting periods may apply depending on your chosen plan level and any previous continuous coverage. Standard plans are subject to standard Spanish healthcare waiting periods.

Sanitas Contacts & Support

  • Sanitas Welcome (English support): +34 91 200 04 30
  • Emergency ambulance: 112 (Spain)
  • Mi Sanitas app: Download from App Store or Google Play
  • Hospital queries: Call reception at your chosen facility directly

HM Hospitales Madrid — Comprehensive Network Overview

HM Hospitales is one of Madrid's largest hospital groups, with multiple facilities across the city accepting Sanitas direct billing. HM specialises in general medicine, surgery, emergency care, and maternal health. Their hospitals feature modern operating theatres, diagnostic imaging facilities, and round-the-clock emergency departments. HM is known for accommodating international patients and offering English-speaking staff at major facilities.

Choosing the Right Hospital for Your Needs

Madrid's hospital network is distributed strategically across all regions, allowing you to choose based on location and speciality. For routine procedures and minor surgery, the nearest Sanitas medical centre or day surgery facility may be more convenient. For complex surgery, cardiology, or trauma, major hospitals like La Moraleja, La Zarzuela, and HM Central offer comprehensive acute care. Ruber Internacional is your choice for cardiothoracic specialisation, while Vithas offers general acute care with strong emergency services.

Maternity & Obstetric Services at Madrid Hospitals

All major Sanitas hospitals in Madrid (La Moraleja, La Zarzuela, HM facilities) offer comprehensive maternity services including labour wards, epidural availability, caesarean facilities, and neonatal intensive care. Many women prefer private maternity services for comfort, privacy, and continuity of care with their chosen obstetrician. Sanitas covers maternity care with no waiting period regardless of your insurance level, making private hospital births financially accessible.

Diagnostic & Imaging Services

Madrid hospitals within the Sanitas network offer advanced diagnostic imaging including MRI, CT scanning, PET-CT, ultrasound, X-ray, and interventional radiology. These services are available both at major hospitals and dedicated diagnostic centres. Most can accommodate urgent same-day or next-day appointments. Costs are covered entirely under Sanitas direct billing — no separate payment is required.

Rehabilitation & Physiotherapy Services

Post-surgical rehabilitation and physiotherapy are crucial for recovery. Most major Sanitas hospitals have in-house rehabilitation units, and many additional dedicated physiotherapy clinics are part of the network. Sanitas covers physiotherapy up to set annual limits depending on your plan level, making private physiotherapy accessible for recovery after surgery or sports injuries.

Mental Health & Psychological Services

Sanitas provides mental health coverage at dedicated psychological services centres and through psychologists within the hospital network. Coverage typically includes 15 psychology sessions per year depending on your plan. All major hospitals can arrange psychiatric consultation if inpatient psychological care is needed.

Oncology Services in Madrid

Cancer treatment services are available at major Madrid hospitals, with HM Sanchinarro and Teknon (in nearby Barcelona via Sanitas network) leading in oncology. Madrid hospitals offer chemotherapy, radiation therapy, surgical oncology, and tumour boards with multidisciplinary consultations. Direct billing applies to all oncology services at contracted facilities.

Cardiac Surgery & Cardiology

La Moraleja and HM facilities are leading providers of cardiac surgery and interventional cardiology in Madrid. Services include coronary angiography, stent placement, bypass surgery, and heart transplant referrals. Cardiology consultations can be booked directly through the Mi Sanitas app, with many cardiologists offering same-week appointments for urgent symptoms.

Orthopaedic Surgery & Joint Replacement

Orthopaedic surgery is a strength of Madrid's Sanitas network, with multiple hospitals offering joint replacements, arthroscopic surgery, trauma care, and sports medicine. Quirónsalud and HM facilities particularly specialise in orthopaedics, and many surgeons have international training and English-language capabilities.

Insurance Plans Accepted at Madrid Hospitals

All Sanitas plans are accepted at all listed hospitals — Sanitas Residents (€30-90/month), Más Salud No Copay (€82.94/mo), Accede (€22.65/mo), Profesionales Plus (€49.30/mo), and International Students (€48.60/mo). Coverage levels vary, but all major procedures and hospitalisation are fully covered at in-network facilities. Your policy documents specify any copayments or deductibles applicable to your chosen plan level.

Navigating Language Barriers

For English-speaking patients, major Madrid hospitals have international patient coordinators and English-speaking medical staff. The Mi Sanitas app is fully available in English, allowing you to search for English-speaking doctors, book consultations, and access medical records without language barriers. Professional medical translation services are available at large hospitals if needed.

Surgical Waiting Times in Private Hospitals

One major advantage of private hospital care via Sanitas is dramatically reduced waiting times compared to public healthcare. Routine surgery typically scheduled within 2-4 weeks, urgent surgery within days, and elective procedures often within 1-2 weeks. For comparison, Spanish public healthcare waiting times for non-urgent surgery can exceed 6 months. This makes private hospital care particularly valuable for time-sensitive conditions affecting quality of life.

Anaesthesia Services & Safety Standards

All Sanitas-contracted hospitals meet international anaesthesia standards with board-certified anaesthesiologists, modern monitoring equipment, and emergency airway management capabilities. Pre-operative anaesthesia consultations assess medical history, medications, and allergies to optimize safety. Patients remain under continuous monitoring during surgery and recovery, with immediate access to critical care if complications arise. This comprehensive anaesthesia infrastructure ensures surgical safety at the highest levels.

Infection Control & Hospital-Acquired Infection Prevention

Madrid's private hospitals maintain rigorous infection control protocols exceeding Spanish health ministry standards. These include sterilization of surgical instruments, proper hand hygiene, antimicrobial stewardship, and isolation of infectious patients. Hospital-acquired infection rates at Sanitas-contracted facilities are monitored and published publicly. This commitment to infection control minimizes complications and protects vulnerable patients requiring hospitalization.

Intensive Care Units (ICU) & Critical Care

Major Sanitas hospitals (La Moraleja, La Zarzuela, HM facilities) operate intensive care units with 1:1 or 1:2 nurse-to-patient ratios, continuous physiologic monitoring, mechanical ventilation support, and intensive pharmacotherapy management. ICU physicians specialize in critical care medicine and manage complex organ dysfunction. For patients requiring intensive monitoring after surgery or for acute critical illness, ICU admission is fully covered under Sanitas direct billing.

Neonatal & Paediatric Intensive Care

Major maternity hospitals within the Sanitas network operate neonatal intensive care units (NICU) for premature and critically ill newborns. NICU teams include neonatologists, respiratory therapists, and intensive care nurses trained in newborn resuscitation and complex medical conditions. Premature infants receive specialized respiratory support, nutritional management, and developmental care. Sanitas coverage extends to all medically necessary NICU care without restrictions.

Transplantation Services & Organ Donation

While major organ transplantation (heart, liver, lung) occurs at specialized centres in Madrid and elsewhere in Spain, Sanitas-contracted hospitals participate in the national transplant network and provide immediate dialysis, bridge therapies, and post-transplant care. Coordination with the Spanish National Transplant Organization (ONT) is seamless at all major facilities. Sanitas covers all transplant-related care at contracted facilities.

Burn Treatment Centres

Severe burns require specialized centre care with burn surgeons, plastic surgeons, infection specialists, and critical care infrastructure. Madrid's Sanitas-contracted hospitals include burn treatment units offering immediate wound care, skin grafting, infection prevention, and rehabilitation for burn injuries. Early access to specialized burn care dramatically improves outcomes and functional recovery.

Trauma & Emergency Surgery Services

Madrid hospitals contracted with Sanitas operate 24/7 emergency departments and trauma surgical teams. Trauma surgeons, orthopedic surgeons, and emergency physicians provide immediate evaluation, stabilization, and operative intervention for injuries from motor vehicle accidents, falls, and penetrating wounds. Direct billing applies to all emergency trauma services, ensuring payment is not an obstacle during life-threatening injuries.

Stroke Units & Acute Neurological Care

Stroke is a time-critical emergency requiring rapid imaging, specialist neurologist evaluation, and potential thrombolytic therapy or mechanical thrombectomy. Sanitas-contracted hospitals operate dedicated stroke units with neuroimaging (CT, CTA, MRI), neurology specialists, and interventional neuroradiology. Time from symptom onset to treatment determines neurological recovery; rapid access via private hospital emergency care improves outcomes.

Myocardial Infarction (MI) & Acute Coronary Syndrome Services

Acute heart attack requires immediate electrocardiography, biomarker testing, and interventional cardiology (coronary angiography, stent placement). Sanitas-contracted hospitals operate cardiac catheterization laboratories with interventional cardiologists on-call 24/7. Primary percutaneous coronary intervention (primary PCI) within 120 minutes of symptom onset significantly improves heart function preservation and survival. Direct billing ensures payment delays do not affect treatment urgency.

Infectious Disease Units & Sepsis Management

Serious infections (sepsis, meningitis, endocarditis) require immediate hospitalization, blood cultures, rapid antimicrobial therapy, and ICU-level care. Infectious disease specialists at major hospitals guide antimicrobial selection, infectious disease consultations, and infection source control. Early recognition and appropriate treatment within hours dramatically improve survival in sepsis. Hospital-based infectious disease expertise ensures optimal care coordination.

Respiratory Failure & Mechanical Ventilation

Severe pneumonia, COPD exacerbation, or acute respiratory distress syndrome (ARDS) may require mechanical ventilation in an ICU setting. Pulmonology specialists and intensive care physicians manage oxygen therapy, ventilator settings, sedation, and weaning protocols to optimize lung recovery. Sanitas coverage includes all respiratory support from basic oxygen supplementation through complex mechanical ventilation management.

Renal Failure & Dialysis Services

Acute kidney injury or chronic kidney disease progression may necessitate dialysis support. Sanitas-contracted hospitals operate dialysis units with nephrologists managing fluid balance, electrolyte correction, and preparation for possible transplantation. Vascular access placement and hemodialysis prescription are customized based on individual physiology. Renal replacement therapy is fully covered for Sanitas members.

Gastrointestinal Haemorrhage Management

Upper GI bleeding (ulcers, varices) or lower GI bleeding (polyps, diverticulosis) requires urgent endoscopy with specialized equipment and expertise. Gastroenterologists perform diagnostic endoscopy, hemostatic interventions (cauterization, clipping, banding), and blood product transfusion if needed. Interventional radiologists provide embolization for bleeding not controlled endoscopically. Comprehensive GI bleeding management is available at all major Sanitas hospitals.

Neurosurgery & Spinal Surgery Services

Brain tumours, spinal cord compression, or traumatic spinal injuries require neurosurgical expertise. Neurosurgeons at Sanitas-contracted hospitals perform sophisticated imaging (MRI, CT), intraoperative neuromonitoring, and microsurgical techniques. Spinal surgeons manage degenerative disc disease, spinal stenosis, and traumatic fractures. Advanced neurosurgical care is available at major Madrid teaching hospitals within the Sanitas network.

Vascular Surgery & Peripheral Arterial Disease

Vascular surgeons at Sanitas hospitals manage peripheral arterial occlusive disease, aneurysms, and venous thromboembolism. Vascular imaging (duplex ultrasound, CT angiography), endovascular intervention, and open surgical reconstruction are available. Early intervention prevents limb loss and reduces cardiovascular complications in vascular disease.

Reconstructive & Plastic Surgery

Beyond cosmetic surgery, reconstructive surgeons repair functional and aesthetic deformities from trauma, burns, cancer resection, or congenital conditions. Sanitas covers reconstructive procedures essential for functional restoration. Surgeons utilize advanced techniques including microsurgical free tissue transfer for complex reconstructions.

Inpatient Rehabilitation Services

Following acute illness or surgery, inpatient rehabilitation accelerates functional recovery. Physical therapists, occupational therapists, and speech therapists work collaboratively to restore mobility, independence, and communication. Specialized rehabilitation programmes address stroke recovery, cardiac rehabilitation, orthopedic rehabilitation, and neurologic disorders. Sanitas covers medically necessary inpatient rehabilitation when prescribed by the acute care medical team.

Palliative Care & End-of-Life Services

For patients with advanced cancer, heart failure, or terminal illness, palliative care specialists focus on comfort, symptom management, and quality of life. Hospital-based palliative care teams include physicians, nurses, psychologists, and chaplains. Pain management, spiritual support, and family counseling are central to palliative care philosophy. Sanitas covers all palliative care services, including hospice coordination.

Patient Rights & Medical Records Access

Spanish law guarantees patients access to their medical records, ability to refuse treatment, and right to informed consent. Sanitas hospitals provide written summaries of hospitalization, diagnoses, procedures performed, and discharge instructions. Medical records are maintained digitally and accessible through the Mi Sanitas app. Patients can request certified copies for other providers or legal purposes.