Book Sanitas Appointment in English | Doctors Spain
EASY BOOKING IN ENGLISH

Book a Sanitas Appointment
in English — Step by Step

4 simple ways to book with English-speaking doctors at Sanitas. App, phone, website, or walk-in. All with English support. Instant confirmation.

4 booking methods English support available Instant confirmation
Book Appointment 4 WAYS
Choose Your Method
4 Ways to book
App · Phone · Website · In person
Via Sanitas app
Via phone
Via website
In-person
English support
Find Your Doctor
4 Simple Methods

How to Book Your Appointment

Choose the method that works best for you. All available in English. All take just minutes. Pick the option that suits your needs, from instant online booking to personal phone support.

1
Via Sanitas App (Recommended)

Fastest method. Download Sanitas Health app. Log in. Browse doctors. Choose date/time. Instant confirmation. Reminder sent automatically. Most popular with expats.

2
Via Phone

Easiest if unsure. Call Sanitas English support. Speak to a person. They find a doctor for you. They book the appointment. No app needed. Personal guidance throughout.

3
Via Website

On your computer. Visit sanitas.es. Click "Book appointment." Search by location/specialty. Filter for English doctors. Select appointment slot. Email confirmation.

4
In-Person at Clinic

Walk-in or call ahead. Visit a Sanitas clinic directly. Reception desk books your appointment. They can help you find an English-speaking doctor. Same-day appointments often available.

Method #1: Via the App

Step-by-Step: Book via Sanitas Health App

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Step 1: Download

Search "Sanitas Health" in Apple App Store or Google Play Store. Download and install. Takes 2-3 minutes on most connections.

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Step 2: Log In

Open the app. Log in with your Sanitas customer number or email. Click "Book appointment." You'll be taken to the appointment portal.

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Step 3: Search

Enter your location, health concern, or doctor specialty. Filter by "English" if you prefer an English-speaking doctor. Choose your preferred type of appointment.

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Step 4: Choose Doctor

Browse available doctors. See ratings, specialties, languages, and patient reviews. Click on a doctor to view their full profile and availability calendar.

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Step 5: Pick Time

Select date and time. See all available slots for the next 30 days. Choose the one that works for you. Green slots are available immediately.

Step 6: Confirm

Review your appointment details. Click "Confirm." You get a confirmation number and automatic reminder notifications 24 hours before and 2 hours before.

💡 Language Filter Tip: When searching for doctors, use the language toggle to show only English-speaking doctors. Filter by location, specialty, and availability. This saves time and ensures comfortable communication.
Method #2: Via Phone

Step-by-Step: Call Sanitas Support

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Sanitas phone numbers: 91 752 28 52 · 93 362 34 49 · 900 909 069. You can also open the Sanitas / Mi Sanitas app and tap the call button at the top to reach support directly.
📞 1. Call a number above Dial one of the Sanitas numbers, or use the in-app call button. Have your Sanitas customer number ready (it's on your insurance card).
🌍 2. Ask for English Let the agent know you'd prefer to continue in English so they can connect you with English-speaking support where available.
📋 3. Explain your needs Tell them your location, health concern and preferred doctor specialty. They can suggest suitable doctors and available times.
4. Agent books it They book the appointment for you — no app or website needed. Just confirm the details with them on the call.
📧 5. Get confirmation You'll receive your appointment details — confirmation, doctor name, date/time and location — by email or text.
📱 Or use the app Prefer not to call? Open the Mi Sanitas app and tap the call button at the top, or book the appointment directly in the app.
Method #3: Via Website

Step-by-Step: Book at sanitas.es

1
Go to sanitas.es

Open your browser. Visit the official Sanitas website. The site is available in English—look for the language selector in the top right corner.

2
Find "Book Appointment"

Click the button labeled "Book an appointment" or "Cita médica" on the homepage. You'll be taken to the secure booking portal.

3
Enter Your Details

Your Sanitas customer number or ID. If you don't remember it, it's on your insurance card or welcome email. Alternatively, log in with your email address.

4
Search Doctors

Enter your location, specialty, or doctor name. Select "English" as a filter if available. The system narrows down matching doctors and available times.

5
View Available Slots

The system shows all open appointment times. Green boxes are immediately available. Click a slot to select it. You can see the doctor's location and distance.

6
Confirm & Receive Email

Review the appointment details. Click "Confirm." You'll receive an immediate email with your confirmation number, doctor details, and clinic address.

Method #4: In-Person

Walk Into a Sanitas Clinic

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Find a Clinic

Sanitas has clinics in all major Spanish cities. Use the Sanitas app or website to find the nearest clinic to you with opening hours and phone number.

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Bring Your ID

Bring your Sanitas insurance card and passport or ID. Proof of coverage is required. Also bring a list of any current medications you're taking.

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Tell Reception

Speak to the reception desk. Tell them you speak English and prefer an English-speaking doctor. They'll note this and try to accommodate your request.

Wait or Book

They might have same-day appointments, or they'll book you for a future date. Reception handles everything. Average wait time is 10-20 minutes for urgent issues.

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Get Confirmation

Reception gives you a receipt or appointment card with your appointment details. You can also request an email confirmation sent to your inbox.

Show Up

Arrive 10 minutes early to check in. Complete any necessary paperwork. Wait to be called by your doctor. Bring your insurance card and ID on the day.

Types of Appointments

Which Appointment Type Do You Need?

Different appointment types serve different health needs. Choose the right one to ensure you get the care you need quickly and efficiently.

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General Practitioner (GP)

For general health issues, checkups, preventive care, and referrals to specialists. Your first stop for most health concerns. Available at all Sanitas clinics.

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Specialist Appointment

For specific health concerns like dermatology, cardiology, orthopedics, etc. Usually requires a GP referral first. Specialists have longer appointment times.

Urgent Care

For acute health issues needing same-day attention. Available at major clinics. Usually seen within 2-4 hours. No appointment needed at some locations.

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Follow-Up Appointment

To check progress after treatment or surgery. Shorter appointments. Can often be booked immediately after your initial visit with the same doctor.

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Video Consultation (Blua)

Telemedicine appointment via Sanitas' Blua platform. Available 24/7. Perfect for minor issues, prescription renewals, follow-ups. See a doctor in 15 minutes from home.

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Preventive/Check-Up

Annual health checks, vaccinations, screening tests. Book in advance. Usually available at flexible times. Important for visa and residency requirements.

Finding English-Speaking Doctors

How to Ensure You Get an English-Speaking Doctor

Communication is key to good healthcare. Here's how to find and book with doctors who speak English fluently.

🌍 Use the Language Filter: When booking via app or website, filter by "English" or "Inglés". This shows only doctors with confirmed English language skills. Most major city doctors speak English.
Check Doctor Reviews: Read patient reviews mentioning English language skills. Look for comments like "speaks perfect English" or "very clear in English". Ratings are honest.
📞 Confirm When Calling: If booking by phone, ask Sanitas staff to confirm the doctor speaks English before they book. They'll note it and prioritize English speakers.
Request When Visiting: If you walk in or arrive for an appointment, ask reception if an English-speaking doctor is available. They'll try to accommodate. Never be shy about this.
👥 Build Relationships: Once you find an English-speaking doctor you like, request them again for future appointments. Many doctors have regular slots and build patient relationships.
💬 Use Translation Tools: If there's a language barrier, ask if you can use a translation app. Many Spanish doctors are comfortable with this method for clarity and documentation.
Same-Day & Urgent Appointments

Get an Appointment Today or Tomorrow

When you need care quickly, Sanitas offers same-day and next-day appointment options. Here's what to expect and how to access them.

Same-Day Availability: Some major clinics have urgent care slots available daily. Call or visit in person before noon to ask about same-day appointments.
📱 Via App Availability: The app shows "Available today" slots in green. These are genuine urgent appointments. Often available between 3 PM and 6 PM at major locations.
📞 Call for Urgent Slots: Phone is fastest for same-day booking. Tell them it's urgent. Average wait time to speak with agent is 2-5 minutes. They'll find you a same-day slot.
🏥 Walk-In Clinic Hours: Some Sanitas clinics accept walk-ins during specific urgent care hours. Check your local clinic's hours. No appointment needed, but you may wait 20-40 minutes.
💻 Blua Video Call Option: For immediate help, use Blua video consultation. Available 24/7. See a doctor within 15 minutes. Perfect for non-emergency urgent issues.
⚠️ Emergency Note: If this is a life-threatening emergency, call 112 or go directly to the nearest hospital emergency room. Sanitas appointments are for urgent, not life-threatening issues.
Cancelling or Rescheduling

Change or Cancel Your Appointment

Plans change. Sanitas makes it easy to cancel or reschedule appointments without fees or penalties.

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Via App

Log into Sanitas Health app. Find your upcoming appointment. Click "Cancel" or "Reschedule". Choose new date/time or confirm cancellation. Instant confirmation.

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Via Website

Log into sanitas.es. Find "My Appointments". Select the appointment. Click "Cancel" or "Reschedule". System shows available alternatives immediately.

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Via Phone

Call Sanitas support. Have your confirmation number ready. Tell them you want to cancel or reschedule. Agent handles it immediately. Takes 2-3 minutes.

Cancellation Policy: Free cancellation up to 24 hours before appointment. Cancelling within 24 hours may result in a €25-50 fee depending on your plan. No-shows without notice may incur the full appointment cost.
Rescheduling is Free: Rescheduling is always free, regardless of how close to your appointment. You can reschedule as many times as needed until you find a time that works.
What to Bring

Prepare for Your Appointment

Bring the right documents and information to your appointment to ensure smooth check-in and better care from your doctor.

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Sanitas Card

Your insurance card is essential. It contains your customer number and policy information. Without it, you may not be able to access your appointment or coverage benefits.

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Government ID

Passport, NIE, or national ID card. Required for verification. Shows your legal status in Spain. Keep it with you at all times for medical appointments.

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Medication List

Write down all medications you take, including dosages. Include supplements and over-the-counter drugs. Helps doctor understand your health fully and avoid interactions.

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Medical Records

If you have previous medical tests, X-rays, or reports (in English if possible), bring them. Helps new doctor understand your history and reduces repeat tests.

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List of Symptoms

Write down your symptoms, when they started, and what makes them better or worse. Helps you remember everything and gives doctor clear information during the appointment.

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Payment Method

Card or cash for co-pays. Check your plan to see what you need to pay. Most appointments have small or no co-pay. Some specialists require advance payment.

After Your Appointment

What Happens Next?

Your appointment doesn't end when you leave the clinic. Here's what to expect and how to manage your follow-up care.

📋 Medical Report: You'll receive a written report of your visit and diagnosis (in Spanish, translation available). Keep this for your records. You may need it for insurance or future doctors.
💊 Prescriptions: If prescribed medication, you'll get a digital or paper prescription. Take it to any Spanish pharmacy. Your health insurance covers many medications partially or fully.
🩺 Tests and Results: If tests are ordered (blood, X-ray, etc.), the doctor will tell you where and how to book. Results appear in your Sanitas app usually within 3-7 days.
👨‍⚕️ Specialist Referral: If you need a specialist, your doctor writes a referral. Use it to book with the specialist. No additional approval needed. Sanitas specialists are covered by your plan.
📞 Follow-Up Appointment: If needed, book your follow-up before leaving the clinic. Same doctor is recommended. Book online or by phone immediately to get your preferred time.
Questions After Visit: Call your doctor's clinic if you have questions about your diagnosis or medication. Or use Blua video consultation for quick answers without waiting for a new appointment.
Tips & Tricks

Pro Tips for Booking Appointments

📱 Have your customer number ready. It's on your Sanitas insurance card or welcome email. Makes online and phone booking 3x faster. Memorize the last 6 digits.
Book early. Popular doctors fill up quickly, especially afternoons and Fridays. Early morning slots (8-10 AM) and Monday-Wednesday are usually more available. Book 2-3 weeks ahead if flexible.
🔄 Use the app for quick rebooks. Once you've booked once, future bookings are even faster. App remembers your preferences and shows doctors you've visited before.
👨‍⚕️ Ask for the same doctor. If you like your doctor, request them next time. Continuity of care is important. Same doctors often have weekly or bi-weekly available slots.
🔔 Set appointment reminders. The app sends automatic reminders 24 hours and 2 hours before. Enable notifications so you never miss an appointment and don't pay no-show fees.
📝 Arrive early for first visit. New patients usually need to fill in forms and medical history. Come 10–15 minutes early. Bring extra time for the first visit (30 mins total).
💻 Try Blua first for minor issues. Video consultation with Blua is instant (15 min wait), available 24/7, and free in many plans. Good for minor issues before booking in-person appointments.
🗺️ Check clinic location and parking. Use Google Maps to find the clinic location and check parking. Arrive with 15 minutes to spare to find parking and avoid stress.
Your Questions Answered

Frequently Asked Questions

Your Sanitas customer number (on your insurance card). Your location preference. Your health concern or the doctor's name. That's usually it. No additional paperwork needed to book online.
Not yet. Get a Sanitas plan first. Once you have your policy, you can book immediately using the app or phone. It takes 10-15 minutes to activate your online account.
Usually up to 30 days ahead. Some doctors book shorter windows (1–2 weeks). Check the app for specific availability. Popular doctors may fill up to 30 days out.
Yes. Cancel or reschedule free through the app, website, or phone—up to 24 hours before your appointment. Cancellations within 24 hours may incur a small fee. Rescheduling is always free.
Use Blua for an instant online doctor (15-minute wait). Or ask reception for the next available English-speaking doctor, even if it's a few days away. Many doctors speak English—the filter helps you find them.
No. You can book via phone or website. The app is just the fastest option and allows you to manage appointments on the go. Phone and website work equally well.
Call Sanitas support. They book for you over the phone. No internet needed. Or visit a clinic in person and ask the receptionist to book for you. Phone support is always available.
Yes, if they're on your Sanitas policy. Use their customer number. They should be present or give you permission. You can manage all family appointments on one account.
Call the clinic immediately. They might fit you in if they have time. Or reschedule for another time. Consistent no-shows may result in a fee and affect future booking availability.
No. Booking is free. You only pay the cost defined in your insurance plan—often nothing for primary care with a Sanitas plan. Some specialists may require a co-pay.
GP appointments typically 15-20 minutes. Specialist appointments 20-30 minutes. First-time visits may take longer (30 mins) due to paperwork. Video consultations with Blua are usually 10-15 minutes.
Tell your doctor when booking that you need tests done beforehand. Some tests (blood work) can be done at the clinic before your appointment. Others (imaging) require advance scheduling.
Sanitas — Parte de Bupa

Founded in 1954 and part of the Bupa Group since 1989, Sanitas is one of Spain's most established private health insurers — giving members the digital Blua / Mi Sanitas tools alongside one of the largest private medical networks in the country.

58,000+Healthcare ProfessionalsDoctors, specialists & nurses
4,500+Medical CentresClinics & diagnostic labs
24/7Video DoctorUrgent care, every day
1954EstablishedPart of Bupa since 1989
Plans That Include It

Every Sanitas Plan Includes Digital Appointment Booking

From the entry-level plan to visa-approved cover, Sanitas plans give you the Mi Sanitas / Blua app with video consultations. Here are three popular options.

From€67.76/mo
NLV ✓DNV ✓No Copay
Sanitas Residents
Best for visa applicants (NLV / DNV)
  • Accepted for NLV & DNV visa
  • No copayments, no annual cap
  • Mi Sanitas / Blua video consultations
  • English-speaking support
From€59.90/mo
Most PopularNo Copay
Más Salud sin Copay
Best all-round no-copay cover
  • Zero copayments on the network
  • Full Sanitas medical network
  • Mi Sanitas / Blua video consultations
  • Not intended for NLV / DNV visa
From€22.10/mo
With CopayNo Waiting Periods
Sanitas Accede
Cheapest entry-level plan
  • Lowest monthly price
  • All specialities, unlimited consultations
  • Mi Sanitas / Blua video consultations
  • Small copay per service applies

Prices are confirmed monthly "from" rates and depend on your age and province. Cover, limits and exclusions are subject to policy terms.

Get a Sanitas Health Insurance Quote

Tell us your situation and we'll come back with a clear, English-language Sanitas recommendation and a personalised quote. Every plan we quote includes the Mi Sanitas / Blua video doctor. No obligation.

  • Round-the-clock video doctor included
  • English-speaking support
  • Visa-suitable plans available
  • Family and individual options
  • Quotes by age and province

Request a Sanitas Health Insurance Quote

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