The Mi Sanitas app connects you to English-speaking doctors 24/7 via video call, handles digital prescriptions, and puts your entire healthcare journey in English — included free with every Sanitas plan.
From your first video call to renewing your policy — every part of your Sanitas experience is available in English. No Spanish required, ever.
Switch the Mi Sanitas app to English in one tap. Appointments, test results, claims, and your policy documents — all displayed in English.
Every Blua video consultation connects you to an English-speaking GP. Available 24 hours a day, 7 days a week — speak freely without translation.
Filter the entire Sanitas specialist network by language. Find English-speaking cardiologists, dermatologists, paediatricians, and more near you.
Our advisors handle claims, registrations, and visa certificates in English. We liaise with Sanitas in Spanish on your behalf when needed.
Blua is Sanitas's digital health platform, fully integrated into the Mi Sanitas app and included free with every plan. Here's a complete breakdown of what's available to you as an English-speaking Sanitas member.
Connect with an English-speaking GP or specialist via video call. Available 24 hours a day, 7 days a week. Urgent calls typically answered within 15 minutes.
Prescriptions issued during your Blua consultation are sent digitally to your nearest pharmacy. No paper, no queuing at the clinic.
View blood tests, imaging results, and your complete medical history in the app — all in English and shareable with any doctor.
Book in-person appointments with any Sanitas network doctor. Filter by specialty, language, and location — entirely in English, entirely in-app.
Your Blua GP refers you directly to specialists in the Sanitas network. Referral notes are passed automatically — no language barrier between departments.
View your coverage, submit claims, access your insurance card, and manage family members — all in English from your phone.
Beyond video calls — Blua is a complete digital health suite covering prevention, physical therapy, and mental wellbeing. All free with your plan.
Answer a few questions and get a probable diagnosis, recommended specialist, and suggested next steps — in English, in seconds.
Using your phone or tablet: check your hearing, skin health, heart function, diabetes risk, and blood pressure in under 20 minutes.
AI-guided exercise programmes for spine, shoulder, knee, hip, and more. Real-time posture correction and professional progress tracking.
Online psychology with diagnostic assessments, personalised digital therapies, emotion tracking, and professional video support.
Personalised programmes for nutrition, personal fitness, pregnancy, and child development — each with a dedicated health professional.
Every Sanitas plan comes with Mi Sanitas and Blua included. Use the filters below to find the plan that suits your situation.
Prices shown are "from" prices. Your exact premium depends on your age and province.
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Founded in 1954 and part of the Bupa Group since 1989, Sanitas is Spain's most recognised private health insurer — giving every Blua & English Services member direct access to the largest private medical network in the country.
Tell us about your situation and we'll send you an exact price for the plan that suits you best — or suggest the right alternative. No obligation, no hard sell.
Everything you need to know about Blua & English services with Sanitas
Mi Sanitas is the main Sanitas app — it handles your entire account including policy management, appointments, claims, and coverage. Blua is the telemedicine feature built into Mi Sanitas. When people say "Blua," they mean the video consultation and digital prescription feature inside the Mi Sanitas app. You don't need two separate apps — just download Mi Sanitas and everything is in one place.
Yes. Blua is included in every Sanitas health insurance plan at no extra cost. Standard GP video consultations are fully covered with no subscription fee, no per-minute charge, and no limit on how many times you can use it. Specialist consultations follow your plan's standard rules — copay plans may apply a small fee — but the Blua platform itself is always free.
No. There is no cap on the number of Blua video consultations you can have. Use it as often as you need — for routine GP appointments, prescription renewals, or follow-up care. This is one of the key advantages for expats who need regular access to English-speaking healthcare without arranging in-person visits each time.
Yes. The Mi Sanitas app switches to full English in Settings. Blua connects you to English-speaking doctors 24/7. Digital prescriptions are issued in English. The customer service team is English-speaking and available around the clock by phone, email, and live chat. For in-person appointments, filter the Sanitas doctor network by language to find English speakers near you.
Download the Mi Sanitas app (search "Mi Sanitas" on the App Store or Google Play). Tap Register and enter your Sanitas policy number (número de póliza), your NIE or passport number, and your date of birth — these must match your policy exactly. Confirm with the SMS or email code, set a password, then go to Settings and switch the language to English. Tap the Blua tab to start your first video consultation.
The most common issues are: (1) Wrong ID type — enter the same document (NIE, DNI, or passport) used to set up your policy. (2) Policy number format — try with and without leading zeros. (3) Outdated app — make sure you have the latest version. If none of these work, contact us and our English-speaking team will walk you through registration or liaise with Sanitas on your behalf, usually within 24 hours.
In Mi Sanitas, go to Appointments (Citas) and use the filter to select Language: English. This shows only doctors in the Sanitas network registered as English-speaking. There are over 4,000 English-speaking healthcare professionals across Spain. The highest concentrations are in Madrid, Barcelona, the Costa del Sol, Costa Blanca, and the Balearic Islands.
Yes. If your policy covers multiple people, each family member can set up their own Mi Sanitas account using their personal details and the same policy number. The primary policyholder can also manage dependents through their account. Children under 16 are typically managed through a parent's account. Contact our team if you need help adding family members.
Blua video consultations can be accessed from anywhere in the world as long as you have an internet connection. However, digital prescriptions and specialist referrals are issued for use within the Spanish healthcare system. For travel cover outside Spain, check whether your specific Sanitas plan includes any international benefit — Residents Platinum includes international cover, for example.
Blua is a feature included with all Sanitas plans, not a plan itself. The plans that qualify for the Non-Lucrative Visa (NLV) and Digital Nomad Visa (DNV) are Sanitas Residents and Sanitas Residents Platinum. Both offer no copayments, repatriation cover, no waiting periods, no coverage limits, and are valid for 12 months and renewable. No other Sanitas plan qualifies for these visas.
Our English-speaking team can walk you through registration and your first appointment.