Some Sanitas healthcare services in Spain may require authorisation before treatment, testing, surgery or hospital care can go ahead under the policy. Authorisation rules depend on the exact Sanitas policy, the treatment required, the provider, the current policy wording and any personal terms or exclusions.
Definition
An authorisation is a prior approval process that may be required before certain covered services can be accessed under a policy. It is a step that confirms, in advance, that a service is covered for you.
The honest answer
No, but some services may. The exact rules must be checked in the current policy conditions, because they vary by product and treatment.
When
Important
Authorisation depends on policy, medical necessity, exclusions, waiting periods, network rules and Sanitas approval. We do not promise that any treatment will be authorised.
Pre-existing
If the requested treatment relates to a pre-existing condition or excluded condition, authorisation may be refused or limited. Always check your personal conditions and acceptance terms.
How to
See whether the service requires prior approval.
Confirm whether authorisation is needed for the service.
Follow the official process where required.
Do not proceed until approval is confirmed where needed.
Save the authorisation details.
Confirm the provider is included for your policy.
If not obtained
If authorisation was required and not obtained, the policyholder may be responsible for costs or the service may not be covered, depending on the policy terms. Always confirm before treatment.
Talk to us
If you are unsure whether something needs authorisation, check your policy and ask Sanitas before treatment. We help expats compare Sanitas plans and request personalised quotes in English. We do not provide medical advice, book medical appointments, manage authorisations or override Sanitas systems.
We'll help you understand your Sanitas cover in English and request a personalised quote. We cannot request authorisations for you. Please check the actual current policy terms and your personal conditions before purchasing or using any Sanitas policy. Policies change and individual terms can vary.
We help expats compare Sanitas cover in plain English before they buy or use it.
FAQs
Common questions about Sanitas authorisations. Always confirm current policy rules and seek authorisation through official Sanitas channels.